Customer reviews from otterbox.com
OtterBox - Symmetry Case for Apple iPhone 12 / 12 Pro
Average customer rating
4.3
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
19
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
3
79%of customers recommend this product.
(
19 out of
24)
Customer Reviews for OtterBox - Symmetry Case for Apple iPhone 12 / 12 Pro
Posted by: Brenda
Verified Purchase:Yes
I bought this about a month ago now and I loved it, I thought it was going to be bulky like a lot of the otter boxes but it wasn’t it was perfectly slim yet very protective. I saw reviews that said it was hard to put on but it really wasn’t you just gotta snap it in. The rubber sides though get a little dirty and I put my phone a lot in my Jean pockets so it’s starting to get a little blue from the sides not a lot though.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Debbie G
Verified Purchase:Yes
I definitely like the look of this case, much better than the solid color ones in my opinion. But since the iPhone 12 is bit wide this case needs more "grip" on the sides in order to hang on to it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 16, 2021
Hi there, Mike!
We're sorry to hear that you're having trouble holding onto your Symmetry Series case! This OtterBox is designed for those looking for a sleek case that can easily slip in and out of a pocket. If you're looking for a case with a bit more grip, we'd suggest checking out our Defender Series case here: https://www.otterbox.com/en-us/iphone-12-pro-iphone-12/defender-series-case/77-65401.html#start=1
Best,
OtterBox Customer Service Team
We're sorry to hear that you're having trouble holding onto your Symmetry Series case! This OtterBox is designed for those looking for a sleek case that can easily slip in and out of a pocket. If you're looking for a case with a bit more grip, we'd suggest checking out our Defender Series case here: https://www.otterbox.com/en-us/iphone-12-pro-iphone-12/defender-series-case/77-65401.html#start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: CLKlakey
Verified Purchase:Yes
It’s so pretty for a phone case! Very durable too! Best case I’ve had in a long time. Otter Box is the best! Cons: it’s expensive, phone was difficult to snap into the case. Very firm fit. I would definitely recommend this case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Very happy with Symmetry case!
on May 24, 2021
Posted by: MaryAnn
I just received this case today. Not sure why everyone says they had a lot of trouble putting it on. I put the side with the volume buttons in first and then did top right corner and the bottom right. Took me only a couple of minutes.
Not sure how easily it will come off, but I am not one to take phone in and out of cases. Nice tight fit. I feel the phone will be well protected.
Will update the review after I have used the case for a while.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mkay
Verified Purchase:Yes
I’ve been using otterbox cases for years. This case isn’t just functional but also beautiful. i love everything about it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tristin12
Verified Purchase:Yes
I love this phone case! It’s not huge and it’s the perfect amount of protection for my phone! I’ve dropped my iPhone 12 Pro already and it hasn’t broke since I have this case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Domcunn03
Verified Purchase:Yes
I really love how girly it is and still protects my phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: marissarose123
Verified Purchase:Yes
I bought the pink case several weeks ago and so far I am in love with it. Not only is it super durable (I drop my phone a lot, thus the move to an OtterBox) but it is also gorgeous as well. It looks even better than the photos. I am incredibly satisfied.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com