Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 / 12 Pro
Average customer rating
3.5
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
29
4 Stars
13
3 Stars
12
2 Stars
6
1 Star
14
57%of customers recommend this product.
(
39 out of
68)
Customer Reviews for OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 / 12 Pro
Posted by: HCotter1
Verified Purchase:Yes
Love the case. Durable. Sleek. I immediately swapped out the pop-top as the one that is included is a very cheap feeling and does not feel like the quality of all other pop-tops I have.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Wish it stayed clear...
on February 28, 2021
Posted by: TLaRue
I got the Stardust Glitter case for my new phone just four months ago, and it’s already yellowed on the edges where the buttons and charging port/speakers are. It looks fine everywhere else. Must be a different material. Very disappointing for the price.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, March 2, 2021
Hi there!
We're sorry to hear about the discoloration with your Symmetry Series case! We greatly appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to give us a ring at 1-855-688-7269, and we'd be happy to get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about the discoloration with your Symmetry Series case! We greatly appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to give us a ring at 1-855-688-7269, and we'd be happy to get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Buggy
Verified Purchase:Yes
I really love this case. It’s sturdy, and I love the grip. My phone did somehow break even with the case on. The back is shattered. That’s never happened to me before with an Otterbox, so I’m not sure if it’s my fault or not. Otherwise, I do love this case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JooH
Verified Purchase:Yes
I bought this in preparation for iPhone 12 because I had one on my previous phone. They fit perfectly. The best part... the pop socket doesn’t get stuck on the way into my jeans’ pocket!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: 3var
Verified Purchase:Yes
Bought the glittery one not the clear and I am loving it. It was really hard to get the phone in and most likely will never take it out but it's pretty cool case. I love that I can set my phone on the table without the phone being unbalanced with a popsocket. I also love the protection of the camera in the back and the buttons are easily accessible. The glittery cover goes great with the gold iPhone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kritz
Verified Purchase:Yes
Not a fan of the two tone clear case. The sides had a more yellowy look and overall too sparkly. Gave three stars bc it is so protective.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , November 17, 2020
Hi there!
We're sorry to hear that you're not loving your new Otter + Pop Symmetry Series case! We greatly appreciate your feedback about the color of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, please don't hesitate to reach out to our Customer Service Team through the link below, and we'd be more than happy to get you taken care of with a replacement case.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear that you're not loving your new Otter + Pop Symmetry Series case! We greatly appreciate your feedback about the color of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, please don't hesitate to reach out to our Customer Service Team through the link below, and we'd be more than happy to get you taken care of with a replacement case.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Bohunk
Verified Purchase:Yes
I've had t a month now and i really like the grip and slim design, I also like the Pop Socket and how you can personalize it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: amj13
Verified Purchase:Yes
I purchased the Otter case to replace the Apple case. I can grip it securely and love
the pop. Installing it is challenging. I spoke with an Otter expert and was guided to
success.
the pop. Installing it is challenging. I spoke with an Otter expert and was guided to
success.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com