Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 mini - Ocean Way
Average customer rating
4.4
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
42
4 Stars
9
3 Stars
2
2 Stars
4
1 Star
3
85%of customers recommend this product.
(
50 out of
59)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 mini - Ocean Way
Posted by: Moni
Verified Purchase:Yes
Buttons are very hard to push. Don’t like that I have to open a little plastic piece to charge. Cumbersome. Color is good.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 31, 2020
Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! It's odd to hear that you're having trouble with the buttons on your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so please don't hesitate to reach out to our Customer Service Team through the link below for a replacement case.
If you're looking for a case with direct access to that charging port, we'd suggest taking a look at our Symmetry Series case here: https://www.otterbox.com/en-us/iphone-12-mini/symmetry-series-case/77-65365.html#start=1
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Commuter Series case! It's odd to hear that you're having trouble with the buttons on your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so please don't hesitate to reach out to our Customer Service Team through the link below for a replacement case.
If you're looking for a case with direct access to that charging port, we'd suggest taking a look at our Symmetry Series case here: https://www.otterbox.com/en-us/iphone-12-mini/symmetry-series-case/77-65365.html#start=1
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Bwell2
Verified Purchase:Yes
Love the color it is perfect looked everywhere and finally found what I wanted
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: mitch
Verified Purchase:Yes
the case is sized a bit large my phone keeps sliding out of the top portion of the case
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox/LifeProof, Customer Service Team, January 20, 2021
Hey Mitch,
We totally get how important a secure fit is, and we're sorry that your particular Commuter Series case isn't keeping your iPhone 12 mini as snug as it should.
We're confident that a brand-new replacement will provide a great fit for that trusted protection and performance going forward, so feel free to follow the link below and our handy Otters will be glad to help get one in the works and cinch things up in a hurry!
bit.ly/warrantyotter
Cheers,
OtterBox Customer Service Team
We totally get how important a secure fit is, and we're sorry that your particular Commuter Series case isn't keeping your iPhone 12 mini as snug as it should.
We're confident that a brand-new replacement will provide a great fit for that trusted protection and performance going forward, so feel free to follow the link below and our handy Otters will be glad to help get one in the works and cinch things up in a hurry!
bit.ly/warrantyotter
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Laya
Verified Purchase:Yes
I bought this case for my phone and it’s perfect and the shipping was fast and on time. Thank you so much.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Happy Love
Verified Purchase:Yes
I love the mint color it is perfect. It really has an update style to it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Vanner
Verified Purchase:Yes
I bought two boxes of screen protectors. They do the job and fit perfectly on our iPhone 12 mini’s.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Wagner
Verified Purchase:Yes
I love the case finish and the easy installation. The amplify glass screen is terrific.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gram
Verified Purchase:Yes
I bought it a few weeks ago, it’s a good product, but for me I prefer the defender series..
I would recommend this to a friend!
Written by a customer while visiting otterbox.com