Buttons are very hard to push. Don’t like that I have to open a little plastic piece to charge. Cumbersome. Color is good.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 31, 2020
Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! It's odd to hear that you're having trouble with the buttons on your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so please don't hesitate to reach out to our Customer Service Team through the link below for a replacement case.
If you're looking for a case with direct access to that charging port, we'd suggest taking a look at our Symmetry Series case here: https://www.otterbox.com/en-us/iphone-12-mini/symmetry-series-case/77-65365.html#start=1
the case is sized a bit large my phone keeps sliding out of the top portion of the case
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox/LifeProof, Customer Service Team, January 20, 2021
Hey Mitch,
We totally get how important a secure fit is, and we're sorry that your particular Commuter Series case isn't keeping your iPhone 12 mini as snug as it should.
We're confident that a brand-new replacement will provide a great fit for that trusted protection and performance going forward, so feel free to follow the link below and our handy Otters will be glad to help get one in the works and cinch things up in a hurry!