Customer reviews from otterbox.com
LifeProof - NEXT Carrying Cases for Apple iPhone 12 and 12 Pro
Average customer rating
3.5
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
29
4 Stars
9
3 Stars
6
2 Stars
11
1 Star
11
67%of customers recommend this product.
(
43 out of
64)
Customer Reviews for LifeProof - NEXT Carrying Cases for Apple iPhone 12 and 12 Pro
Customer Rating
5
I'm really happy
on May 22, 2022
Posted by: Eric
I got this case almost a year ago and I'm really happy with how it's holding up. The case looks really clean and basic but also a little rugged which I like. I've dropped my phone tons of times onto pavement and asphalt and so far my phone is still in perfect shape. Buttons all feel good and rubber is holding up perfectly which has not been the case for me with previous life proof cases. It fits really snug and doesn't add much bulk. Overall I would recommend. Very surprised to see such low ratings on what I find to be my favourite lifeproof case yet!
Pros: Running, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rachel
Verified Purchase:Yes
My boyfriend bought this case for me as a Christmas present. Putting the case on was a little difficult. But I love the sleek and clean look. I love this case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Upset Nana
Verified Purchase:Yes
I have always received a screensaver when I purchased a Lifeproof case. This case for my iPhone 12 is hard slick plastic whereas previous cases were like a rubbery case which kept the phone from sliding off surfaces easily.also the rubber case was easier to grip(I have arthritis) .I had Lifeproof cases with all my previous iPhones (4, 6SE) & the cases were perfect. Just disappointed in this case & no screen saver for the money I was charged.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, July 1, 2021
Hi there!
We're sorry to hear about your disappointment with your recent NËXT purchase! It sounds like the cases you've had in the past were our FRĒ cases, as those do include a built-in screen protector. The good news is, we have that case available for your device too! Check it out here: https://www.lifeproof.com/en-us/fre-case-for-iphone-12-pro/lpfr-apl-iph20.html?dwvar_lpfr-apl-iph20_color=20#start=1
Best,
LifeProof Customer Service Team
We're sorry to hear about your disappointment with your recent NËXT purchase! It sounds like the cases you've had in the past were our FRĒ cases, as those do include a built-in screen protector. The good news is, we have that case available for your device too! Check it out here: https://www.lifeproof.com/en-us/fre-case-for-iphone-12-pro/lpfr-apl-iph20.html?dwvar_lpfr-apl-iph20_color=20#start=1
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Adbb
Verified Purchase:Yes
Got the case fir my iPhone 12. It’s sleek, well made, easy on.
Buttons are a little hard to ouch, but getting used to it. Phone feels indestructible.
Pros: Running
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jrod
Verified Purchase:Yes
Love this case, looks amazing and feels good to hold. Thank you, LifeProof for providing great products
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Steve in Bend
Verified Purchase:Yes
Had same one with my iPhone XS Max and loved it. Am still pleased with this one on the iPhone 12 Pro Max. Incredible quality, durable and reliable and stands up to all of the promises. Would never any other case on any of my phones.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jules
Verified Purchase:Yes
I ordered my case about a week ago and I dropped my phone on the ground the the case already chipped and broke slightly. Not what I was expecting with the name Lifeproof.
I would recommend this to a friend!
Response from otterbox.comBy LifeProof, Customer Service Team, September 2, 2021
Well, actually the name LifeProof is really more of a reference to the protection our cases were designed to provide regardless of what life throws your way. Regardless, we're sorry that your week-old NËXT case has hit a structural snag, and we'll be glad to help get things back on track with a brand-new warranty replacement!
https://www.lifeproof.com/en-us/warranty-claim
Best,
LifeProof Customer Service Team
https://www.lifeproof.com/en-us/warranty-claim
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: dadspostsljr2
Verified Purchase:Yes
I’ve have used this type of case for my iPhones and it keeps them secured and clean.
Pros: Camping
I would recommend this to a friend!
Written by a customer while visiting otterbox.com