Bristles are too soft, but otherwise work fine. I recommend brushing first prior to running the waterpick.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik, Product Support, October 18, 2021
Thank you for taking the time to leave a review. We appreciate your feedback and will pass it on to our Product Design Team. However, the ADA recommends the use of soft bristles.
The brushes are very good. The question I have is why can't this item be found in stores? The only way we can find replacement brushes is to order it on line. If we can find the tooth brush and charger in stores, we should be able to find replacement brush heads in the same store that the toothbrush was purchased at.
Excellent product- my mouth really feels clean - don’t forget to floss to complete keeping your teeth and gums healthy - would be great addition to every households