The bristles are hard,not soft. There are not enough bristles.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, March 13, 2021
We are sorry that you are not happy with the product. The Flossing Toothbrush Head is rated soft and it is also offered in a larger size. You can check it out here: https://www.waterpik.com/oral-health/tips-accessories/SFFB-2EW/
Small brush head doesn't spin just vibrates bigger head with spinning motion would be great!
I would recommend this to a friend!
Response from waterpik.comBy Waterpik, Product Support, March 8, 2021
We are sorry that you are not satisfied with the brush head. We will be happy to pass your feedback on to our Product Design Team. The Sonic-Fusion uses sonic technology, not oscillating. However, if you like a bigger brush head, we do have them in a full size version. You can check them out here: https://www.waterpik.com/oral-health/tips-accessories/SFFB-2EW/