I love it as it cleans my teeth very good. Great product. Quality of the product is super. I would recommend it to anybody who wants to keep their teeth healthy. I am a 80 year old men with perfect teeth. My dentist always cries when I get my teeth cleaned.
I actually have to brush my teeth with this brush! The bristles are too soft and it does not work at all like an electric brush.
Response from waterpik.comBy WaterPik, Product Support, May 10, 2021
Hello LennyB - I am sorry to hear you are not completely satisfied with the Sonic-Fusion flossing toothbrush. We recommend: positioning the brush along the gumline at a 45-degree angle, use light pressure, and move the toothbrush slowly allowing for the sonic action to clean each tooth individually. The toothbrush heads have been proven to be effective. However, we appreciate your feedback on preferring a different bristle strength and we will pass your comments on to our Product Design Team.
Didn't get the extra brushes and would like to have them
Response from waterpik.comBy WaterPik, Product Support, June 14, 2021
Hello there- We are sorry to hear this. We would like to get some additional information about your experience and see if there is something we can do to help! You can email us directly at smreviews@waterpik.com. Or, you can call customer service at 1-800-525-2774 for assistance.