Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2020 - Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2020 - Mac OS
Customer Rating
2
for the expert
on February 3, 2018
Posted by: leroy114
from Mason City, IA, United States
this is for the expert tax preparer or a cpa. some questions asked the average person doesn't know about and when you click see more it doesn't really explain it good or lack of information
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Needs work
on February 3, 2018
Posted by: c est moi
I've used your tax software for a few years now, and it seems to have gone down hill this time.
One specific item - it recognized that I used your program last year, but when it "imported" my AGI, it showed up as $0, wrong, and not obvious how to fix.
One specific item - it recognized that I used your program last year, but when it "imported" my AGI, it showed up as $0, wrong, and not obvious how to fix.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
review
on February 3, 2018
Posted by: chuckie in lex
this is a poor software package ....... will not buy next year. Very disappointed
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: jetjr
from Havelock, NC, United States
Verified Purchase:Yes
Make sure all software updates are loaded before filing. An update posted for my
software after filing / cost me $55 on my refund. Would have to refile by mail to fix and get the money / not worth the effort. My fault but the software let me do it !
software after filing / cost me $55 on my refund. Would have to refile by mail to fix and get the money / not worth the effort. My fault but the software let me do it !
Cons: Doesn't maximize refund, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Filed yet software states not h and r file
on February 5, 2018
Posted by: Norma1228
I filed the return it was excepted went to check status software states blocked not an H & R Block file and won’t open it even thou it’s sitting there there isn’t even a place to check status!!!! This was done on another as well
Pros: Easy to prepare, Maximizes refund, Easy to import, Fast
Cons: Hard to fix issues, Hard to install
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Check Status doesn't work
on February 5, 2018
Posted by: mbeazz
I got through the whole Federal & State programs fine but when I went to print my copies ran into problems, wound up having to go back to an old Lexmark printer & run up to the store for a ink cartridge, now your check status parts doesn't do anything for me. Shouldn't I get a voucher to mail my w-2s in ?
Written by a customer while visiting HRBlock
Posted by: jimr33486
from boca raton, florida
Verified Purchase:Yes
Why did you decide to create an import for 2016 that not only include personal information but prevented me from e-mailing the completed product by preventing me the entry for AGI because the 2016 had it zeroed out and i could not change it. you also do allow for two home mortgages on the same house in one year. one mortgage was sold to the other. I have not been aware tha through all your surveys I have answered that you have changed anything. so I wiil change tttttto another program next year after using hr block for the past 10 or more years.
Cons: Time consuming, Hard to fix issues, Hard to prepare, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: meangry
Verified Purchase:Yes
Did not know I made a mistake until State rejected my filing, when I corrected mistake I found out I should have received $600.00 more on Federal. But Federal had already accepted my filing. Then I had to send my state 2 more times.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock