Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2020 - Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2020 - Mac OS
Customer Rating
2
Amazingly incompetent
on January 11, 2018
Posted by: dkumar
from Passaic, NJ, United States
These guys have been in business for so many years, yet they are unable to provide extension form for a state!
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
Latest update changed SS information
on January 21, 2018
Posted by: programmer
First of all, it is almost impossible to print anything. ( had to save what I wanted to print, then use a special program to print it).
Major problem with this last update, I had the correct information posted for SS and had everything ready for submission. When the file reopened after the update it automatically started the final check and the electronic filing. At this point I was not able to print anything so I continued submission, the rebate seemed high so I went back and checked income inputs at that time I found that the SS input had been changed to the 2016 input and that I need to file an amended report. Of course I can't do that until the erroneous report is accepted or rejected.
Major problem with this last update, I had the correct information posted for SS and had everything ready for submission. When the file reopened after the update it automatically started the final check and the electronic filing. At this point I was not able to print anything so I continued submission, the rebate seemed high so I went back and checked income inputs at that time I found that the SS input had been changed to the 2016 input and that I need to file an amended report. Of course I can't do that until the erroneous report is accepted or rejected.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
Cons: Time consuming, Hard to fix issues
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Ozzy72032
Verified Purchase:Yes
It is taking too long for your software to submit my return and to be excepted by the IRS.
Cons: Doesn't maximize refund, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: BrunoScarpacci
Verified Purchase:Yes
I purchased the deluxe edition, what a joke. After completing my return, your program wouldn’t let me file because my software needed to be updated, but that update wasn’t available for 7 days. This delay in filling caused me to not getting my return filed before the Government shut down.
Pros: Easy to install
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Never again !
on January 24, 2018
Posted by: MelMarnye
I work at Best Buy and got a good deal on this software. Not happy at all !! Confusing and much more difficult than using app. Charged me twice for filing state. Not happy !
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Boriscat
from Klamath Falls Oregon
Verified Purchase:Yes
Could not get the disk I got in the mail to work so went on line to get H&R Blovk Deluxe 2017
Pros: Maximizes refund
I would recommend this to a friend!
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Horrible Experience
on January 26, 2018
Posted by: Iceman2733
First time ever using HR Block software in all my years of filling taxes, and this will be my last. The software is extremely laggy on a modern day gaming PC. Instructions were very poor, software had a lot of features not needed for a basic filing. Biggest issue is the software isn't even complete shows that it will get software upgrade weeks after being out, Feb 2nd. Can't even file an amend due to the 1040x isn't even in the software yet for 2017. Had an error in my filing which I am almost certain the software did as my fiance was double checking all inputs and she is even claiming I inputted the item in question correctly.
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: nothappyingh
from Michigan, United States
Verified Purchase:Yes
I entered all my Federal info and then downloaded the state tax software. After the download I saved my tax info and returned later to fill out the state forms only to find that all of my fed tax info was gone. I had to delete the original software and reload and once again enter all my fed info plus download state software. Not Good.
Pros: Easy to prepare, Easy to import
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock