Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2020 - Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2020 - Mac OS
Customer Rating
4
Overall, very good
on February 26, 2017
Posted by: AlStarr
from NJ
Marital status:Married
I used for US and NJ Filing. It was annoying that I had to enter my (and my wife's) Driver's License information twice - once for US and once for NJ. One would think if you entered it for the US it would be carried forward to the State. Also, I HIGHLY recommend you complete (in total) your US return before downloading the State program - there was a problem with the 2015 NJ version not picking up changes in the US entries and I had to file the State by paper. I don't know if this was fixed in 2016 because I made sure my US was ready for filing before I downloaded the NJ State software.
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Good but not great
on February 28, 2017
Posted by: Mistreil
from Norwood, NY
Marital status:Married
i was not able to e-file my returns. it will take much longer to file now
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Software Failure
on March 1, 2017
Posted by: exlibris
from Rolling Meadows, IL, United States
Marital status:Married
I finished my return and found out I had not entered the medical expenses I made from my wife's HSA. When entered I went from owing to receiving a small refund from the FED. The software had made all the corrections and I successfully emailed both state and Fed returns and printed out all my returns. However, when I went back later to download my returns to a flash drive the program said I had not filed and had not made the correction to the HSA. I have confirmation that the returns were accepted by the FED.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great Tax Return Help and Prep
on March 1, 2017
Posted by: CP2K
from Dayton, OH, United States
Marital status:Married
I've been using H&R for 10+ years. It's the best!
One issue this time...State Income Tax or State Sales Tax (you must decide which to select). Unfortunately, the interview option did not ask me, but I forced the option because I remembered that question last year. Federal schedule A in the interview only asked for real estate taxes only.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Federal Good, State Lacking
on March 4, 2017
Posted by: Married2Children
from MN
Marital status:Married
I use this product every year, partly due to low price and partly since I'm used to using it. It picks right up from last year, so that is terrific. They seem to have improved a question related to the Opportunity Credit (which you can use for four years, even if not used four in a row). I had many questions while filling out the state return, but the software offered no useful help for those. That is a huge opportunity for improvement.
Pros: Easy to install, Easy to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
What was the UPDATE????
on March 4, 2017
Posted by: none ever 5834598uer9ojig
I filed electronically, went to check my status like you wanted me to, and was put into an update with no description of what. Federal and State
Written by a customer while visiting HRBlock
Customer Rating
4
Recommended but has its challenges
on March 4, 2017
Posted by: postman
from Indianapolis, IN, United States
Marital status:Married
More challenging to use this year than in the past. State return only printed with the checklist attached.
Cons: Hard to prepare
Pros: Easy to install
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Easy to sse, but lacks some features
on March 5, 2017
Posted by: Ollie
from Texas, United States
Marital status:Married
Program is easy to use, but contains some inconveniences for certain conditions. It does not accommodate entry of social security income from multiple sources (i.e., other countries), so you have to enter the total as though it was all paid by US. Therefore, the total does not match the SSA-1099. Also, the program investments income questionnaire does not include reason codes for short sales of stocks and options, so the data verification section suggests that you may have made an error in entering transaction dates.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock