Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2020 - Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2020 - Mac OS
Customer Rating
2
Cannot attach PDF to return
on March 21, 2018
Posted by: isarulez
Cannot attach PDF to return except under certain forms
Cons: Hard to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Horrible experience
on March 21, 2018
Posted by: acgreene
H&R cant find my data in their system, misspelled my name in their records and does not have my return associated with my name, SSN or any other specific data I provided when filing my Fed and State tax returns. Completely unacceptable!
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
importing issue - doesn't clear out the !
on March 22, 2018
Posted by: mikcy
when importing and then going into each sale which removes the eclamation point. but when at the end it still tells u to go back and edit to remove the !. but this was already done. So now it tells you you have errorsto go back but you cant correct it - programing error. very frustrating!!! also the print options are not working properly.!!!
Pros: Easy to install, Maximizes refund
Cons: Hard to fix issues, Hard to import
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Too convoluted
on March 22, 2018
Posted by: Dixiecup
Too much input and not enough explanation. Checking not very good. I already paid for electronic and then you ask for it again???? What the...
Pros: Easy to install, Easy to fix issues
Cons: Time consuming, Hard to prepare, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
too many problems
on March 23, 2018
Posted by: annoyed1942
Calif state was not delivered (email) with state. Considerable aggravation was required to get it (I had the receipt) . Your annoying phone robot didn't recognize it as a problem. Once I got it, it threw the program into an infinite loop that required well over an hour on the phone to straighten out.
Cons: Time consuming, Hard to fix issues, Hard to import
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
REJECTED state return
on March 25, 2018
Posted by: Clarkf8
Had difficulties this year ,a lot of items ,, left me hanging ,unknown resolve. Muddled through and got clear accuracy review ,paid to have H&R Block submit.WASTE of Money ,because it was rejected and had to mail forms after all. STILL NOT Resolved : (
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
Block ate up my Foreign tax credit
on March 25, 2018
Posted by: Me too Unhappy filer
Not happy - check your numbers on the various forms. I had a Mutual fund with Foreign tax paid but $3 over the limit and so the amount paid on line 48 of my 1040 was BLANK. $300 CREDIT missing which is dollar for dollar in terms of owing to the IRS.
Program should have given a warning or heads up that you need to fill out Form 1116, etc. Will I now need to file on paper, have not tested to see if I can fill out From 1116 manually.
I have used HR block for years...not sure if any more.
Can HR Block really claim - gets your greatest refund???
Also, why does the software flag about RMD when someone is not 70 yrs old?
Program should have given a warning or heads up that you need to fill out Form 1116, etc. Will I now need to file on paper, have not tested to see if I can fill out From 1116 manually.
I have used HR block for years...not sure if any more.
Can HR Block really claim - gets your greatest refund???
Also, why does the software flag about RMD when someone is not 70 yrs old?
Pros: Easy to install
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
The efile does not work
on March 25, 2018
Posted by: hha1
I finished the taxes, review. Saved as PDF file at 1:50.
A. I went through all checks to efile Fed and CA.
Put in the VISA charge number to pay for the CA efile.
Entered the CA AGI
E-file the returns
Pressed the "SEND" and the computer
"Your return will now be transmitted to the IRS"
OK.
showed "secure transmission in progress.
Computer saved the submitted files at 2:05, 2:57, 3:14,
The computer then said "You need to update this program before you can efile.
Press "update now"
Check submission status: Not submitted.
Back to step A.
As of 3:39 I a m still not out of this loop.
A. I went through all checks to efile Fed and CA.
Put in the VISA charge number to pay for the CA efile.
Entered the CA AGI
E-file the returns
Pressed the "SEND" and the computer
"Your return will now be transmitted to the IRS"
OK.
showed "secure transmission in progress.
Computer saved the submitted files at 2:05, 2:57, 3:14,
The computer then said "You need to update this program before you can efile.
Press "update now"
Check submission status: Not submitted.
Back to step A.
As of 3:39 I a m still not out of this loop.
Pros: Easy to prepare
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock