Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2020 - Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2020 - Mac OS
Customer Rating
1
Program won't work!
on March 3, 2018
Posted by: ats1986
from Arizona, USA
So angry. Program won't let me update my 2016 AGI no matter what I try. Even the directions that explain how to fix this problem do not work. After years of using this product I am ditching it for something that actually works. What a waste of my money!!
Pros: Easy to install
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Keeps charging more money
on March 4, 2018
Posted by: First timer disappointed
Made me pay 3 times for state return. Paid for deluxe then made me repurchase state and then double charged me.
Pros: Easy to prepare, Fast
Cons: Hard to fix issues, Hard to install
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Difficult with all these Fraud Protections
on March 4, 2018
Posted by: Time waste
You input your drivers license number but need a document ID number with no explanation where it comes from. Cannot proceed til something is entered. Extremely poor help screen for this entry!
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
I'm disappointed
on March 4, 2018
Posted by: Sharon1958
from Columbus, IN, USA
We have used H & R software for several years. However, I feel it let us down this year. I mistakenly entered our 'income amount' as the amount of 'federal taxes withheld' on one of our w-2's. I thought the program should trigger an alert since the amount of income and the amount of taxes withheld was entered as the same amount. I realize that those amounts could be the same, but not normally. I think this type of error should have triggered a question to review those two amounts.
Pros: Fast
Cons: Hard to fix issues, Hard to import
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Customer
on March 5, 2018
Posted by: FDCPA
from Cleveland, OH, USA
One of the main reasons I use tax preparation software is to file electronically. Unfortunately, after completing my tax return, the program informed me I would have to endure the expense, inconvenience, and additional work of filing a paper return, because I had more than 255 security transactions during 2017. I could not find a single reference to this limitation in any of the written information provided by H&R Block, not even when I downloaded these transactions form the stock broker. Had I know of this limitation I could have entered the transactions into the tax program manually in summary form, then filed electronically. Also the instructions for Form 1116 were inadequate. I do not anticipate using H&R Block tax software again. Since I could not file electronically, I do not feel I have received full vale from this tax program.
Pros: Easy to prepare, Easy to import, Fast
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Very good product
on March 5, 2018
Posted by: Jc66
Have purchased this product for several years. Very easy to use.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
H&R Block review
on March 7, 2018
Posted by: Linda1951
I have used your program for many years and for the first time, I find myself unable to email my schedules to a daycare tax specialist to go over my info before I file. I will not use your product again, due to this feature you have in your program. I have paid for the program and should be able to utilize it to my advantage & to make sure I have everything on proper line before I submit to IRS/MN.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
the worst software on the planet do not buy
on March 10, 2018
Posted by: ebelenit
the worst software ever, confusing, impossible to deal with, and they charge extra for everything
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock