Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2020 - Mac OS
Average customer rating
3.6
(905 Reviews)
Rating breakdown 905 reviews
5 Stars
371
4 Stars
184
3 Stars
107
2 Stars
109
1 Star
134
69%of customers recommend this product.
(
595 out of
864)
Customer Reviews for H&R Block - Tax Software Deluxe 2020 - Mac OS
Customer Rating
1
Kept filling in last year's AGI as $0.0
on February 11, 2018
Posted by: Not_happy_2018
I used the software last year and on the page where it asks what my last year's adjusted gross income was it said we'll fill this in for you! It kept filling in $0.0 and wouldn't let me fill in the correct amount.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
It didn't save my return
on February 11, 2018
Posted by: Superdude266
Clicked on save my file.. When I tried to restart the program it wanted me to start a new return... I browsed for my return and when I found it it states the same thing... Good thing I printed a copy... Hopefully next year I won't need this software anymore.
Pros: Easy to prepare
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
Disappointed
on February 11, 2018
Posted by: FamilyMan123
I’ve used H&R Block online in previous years and decided to use the Mac Desktop version this year to get the extra 5% back. The updates took forever to load, and failed half the time. The program didn’t auto save like the online version leading to list information when it crashed. It pulled incorrect info from previous years (as much as I wish my AGI was $15M last year, it wasn’t even 1% of that). And it just wasn’t very user friendly. Disappointed with the H&R product this year!
Cons: Time consuming, Hard to fix issues, Hard to install
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Fails on joint return
on February 11, 2018
Posted by: lewis153
Joint return wants information on spouse previous return which did not exist.
IRS rejected efile because of theis, had to mail return.
IRS rejected efile because of theis, had to mail return.
Pros: Easy to install
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
User friendly
on February 12, 2018
Posted by: Swinger
Have been using he block software for a few years. Much easier to navigate than previous years. At first I didn't realize I should delete previous years data before manually entering current data.... dividend, interest, etc. Should note to delete before manually entering updated info. Filing procedure much easier to navigate. Love the program.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Waste of time and energy
on February 13, 2018
Posted by: waste of effort
from Palm Beach County, FL, USA
I've gone thru your software twice to create a tax return that is consistent with my income and a standard deduction the last time showing no tax.
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues, Hard to prepare, Hard to install, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
can't get back
on February 14, 2018
Posted by: rhondamcc
i can't get back in at all very dissatisfied and want to fix this!!
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Disappointed!
on February 14, 2018
Posted by: Finny
After filing my returns I found mistakes that I would have thought the software should have caught. Now I will have to file amended returns and the over $600. error for my New York State return will be taken out of my account until I can refill and then they get around to returning my money.
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock