Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Posted by: Anonymous
from Janesville, WI
Verified Purchase:Yes
I generally like the software, however every year I have trouble getting through filing my 1099 Misc. It is tedious to be able to deduct mortgage interest from a rental income.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using H&R Block software for more than 10 years. I trust it to be accurate and easy to use. I'll continue to use it.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for leaving a review, and for providing positive feedback on our software. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Fn49534
from Grand Rapids Michigan
Verified Purchase:Yes
I had difficulty downloading onto a new PC with Windows 11. I can't use any of my 2023 tax cut files. I don't know if solely a Windows 11 problem.Could be some HRBlock software issues.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DumbOldDude
Verified Purchase:Yes
Extremely easy to use, even with multiple financial accounts and stock sales
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rebec94
Verified Purchase:Yes
I have bought this program for the last 30 years and have never had the issues I had this year. It would not down load and when it did it wouldn’t up date. Called support and after down loading 3 different programs it finally worked. Will think twice before using this again.
Pros: Easy to import documents
Cons: Hard to prepare
Value
2
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohau Hawaii
Verified Purchase:Yes
Review was great. However I think you need to have WiFi available to the customer so we can use MyHR Block app at the office.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Santa Fe NM
Verified Purchase:Yes
Everything worked well until I tried to submit. So I went back a couple days later and tried again with success.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Got a coupon? That's ok, we don't send them out.
on April 15, 2025
Posted by: ValleyBlond
from Los Angeles
Verified Purchase:Yes
Have been using the app for many years. Every time I purchase the next version, it asks for a coupon code and often references coupon for previous purchases. Haven't see a previous user discount coupon in several years. Why ask for a coupon if you don't issue them? Otherwise, the app is pretty easy to use. Some of the "errors" become a challenge to clear and some "information" notices (not problems but something you should review) can cause frustration to clear so you can advance to actually filing your taxes.
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock