Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Posted by: SamSa
from NY
Verified Purchase:Yes
I have already reviewed after doing taxes on your software. I always have a problem importing more than one mutual fund tax info. After importing tax info from one mutual fund, I go to import from another mutual fund, it doesn’t import and your software freezes.
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Wanog
from Springfield, Mo
Verified Purchase:Yes
Your software worked well as it always has. This was after I wasted several hours trying to use your online forms which were very inadequate.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: laytonmj
from Bokeelia, FL
Verified Purchase:Yes
I've been using this software since 1997. Early years had some quirks, but have been completely satisfied.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: kitty25
from CO
Verified Purchase:Yes
A bit confusing when it came to items for review, otherwise happy with this year’s software.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Adaranger
from Florida
Verified Purchase:Yes
Still a little buggy when working with the Mac OS. App had 10 updates since initial download and I had to restart/reboot my Mac every time in order for the update to take.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: EmilioSR
from Florida
Verified Purchase:Yes
I have been using this software for many years, and until now I am satisfied.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BillKamp
from Arizona
Verified Purchase:Yes
I have been using this software for 20 years now and will continue in the future.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle
Verified Purchase:Yes
I have use block for many years and love the program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock