Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Posted by: Anonymous
from Fayetteville, NC
Verified Purchase:Yes
I have used this tax preparation software for years, all the way back to when it was called TaxCut. It is simply the best!! I like the way it brings last years data into your new year tax return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Your software makes it quite easy to complete your federal and state income tax returns. The carry forward from the prior year information is very easy to use and downloading feature our financial information from financial institutions is very helpful.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Stevecp
from Austin TX
Verified Purchase:Yes
I have used this software for YEARS! It has been great in helping me do my taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Phil85
Verified Purchase:Yes
Turbotax Premier would not work with my MacBook Air. This software was able to move seamlessly from Turbotax to this years return. Support was also excellent.
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Another Winning Year for Income Tax Preparation
on March 25, 2025
Posted by: Anonymous
from Sachse, Texas
Verified Purchase:Yes
We have used H&R Block Personal Income Tax Preparation software for many years now and we still think that it is the best.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
A good software program, with a few bugs that were easy to circumvent.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Krkoecher
from Minnesota
Verified Purchase:Yes
The software is great. However, I first started using the online version but it had a glitch so then purchased the program to download. I had the same issue last year with the online version. Recommend purchasing the program if your taxes are a bit more complicated.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mary 2 fer
from College Park, MD
Verified Purchase:Yes
Doing your taxes online does not make the burden lighter. There is an immense amount of data to be entered including info from last year's taxes. After it is entered reviewing it for accuracy is essential because at some point there will be no going back to correct an error. It is cast in stone.
Trying to get Chat help is futile. I never understood why certain income was taxed a different way and could not get help for this matter.
Also my state allows interest from Federal government investments to be deduced as income with a special form to fill out. H & R Block did not allow this form to be filled out thus denying me a sizeable deduction. Because of this, I decided to not e-file and do my own State return even though I had paid for it.
Warning - Print out hard copies of all forms and check for accuracy.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock