Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Posted by: mjonasson
from Logan, Utah
Verified Purchase:Yes
I have used the software for years and have found it to be very intuitive. I would be very reluctant to try a different option.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Turbo No More
from Flower Mound, TX
Verified Purchase:Yes
I switched from Turbo Tax and am much happier with this product. The only concern I had was the return was rejected by the IRS and it was difficult to find and correct the data that was in error.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maine
Verified Purchase:Yes
Would have been a 5 star rating if year over year comparison was part of product features. This is such an important piece of analysis.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: LA1969
from Cumming,Ga
Verified Purchase:Yes
I bought this software this month. And I like the fact that I don't have to keep putting in passwords when doing my taxes.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
I've used Taxcut for years. Simple, easy and effe
on March 18, 2025
Posted by: Anonymous
from Mooresville NC
Verified Purchase:Yes
I've used HR Block Taxcut for years. Simple, easy and effective.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Been using H&R Block software for several years and am happy with its features.
Pros: Easy to prepare, Maximizes refund
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Collins, Colorado
Verified Purchase:Yes
I value the way this software kept checking whether my answers were logical and consistent.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kc
Verified Purchase:Yes
I thought I paid what I owed but looks like I still have to pay emailed and no response
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Carinna, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock