Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(24,730 Reviews)
Open Ratings Snapshot
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product. 
(
7,614 out of 9,412
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Customer Rating
4 out of 5
4
Good with room for improvement
on March 10, 2025
Posted by: danwa61
Verified Purchase:Yes
This is my second year using H&R Block after abandoning TurboTax and I'm generally satisfied with it. Two improvements I would like to see to earn a five star rating: (1) make it easier to see what you did on last year's return while working on this year's, and (2) add the ability to create and save custom print jobs comprised of a custom defined set of forms. Printing the specific set of forms you want is just harder than it needs to be.
Response from HRBlockBy JoySocial Media DepartmentMarch 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Worked Great!
on March 10, 2025
Posted by: bakerpadre
from Santa Barbara, CA
Verified Purchase:Yes
Easy to use, intuitive, saves relevant data from previous years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamMarch 11, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good for planning.
on March 10, 2025
Posted by: Roger the instructor
Verified Purchase:Yes
I run a small business. Throughout the year, being able to be aware of projected tax obligations is extremely helpful.
Response from HRBlockBy KiraSocial Media TeamMarch 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great easy to use features.
on March 10, 2025
Posted by: Jake2025
Verified Purchase:Yes
Used this fantastic program for years and love it.
Response from HRBlockBy KiraSocial Media TeamMarch 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Quick and painless
on March 10, 2025
Posted by: Anonymous
Verified Purchase:Yes
Easy import of last year data, straight forward logical questions to complete return, fairly painless and not too time consuming. Electronic filing and payment went smoothly.
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy AndreaSocial Media TeamMarch 11, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to do
on March 10, 2025
Posted by: Prl51
from Oklahoma
Verified Purchase:Yes
I was happy with product it my federal taxes were accepted on February 13 and has not been processed yet.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Response from HRBlockBy AbbieSocial Media DepartmentMarch 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features and easy to use
on March 10, 2025
Posted by: Sonk
Verified Purchase:Yes
Easy to use and very detailed Been using it for 7 or 8 years and love it.
Value
4 out of 5
4
Response from HRBlockBy AndreaSocial Media TeamMarch 11, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Federal was good
on March 10, 2025
Posted by: Anonymous
from Mass
Verified Purchase:Yes
The Federal was excellent but the Mass state was poor
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy EvaSocial Media TeamMarch 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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