Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Customer Rating
1
Failed to accurately calculate NYS taxes
on May 1, 2018
Posted by: John Arkenberg
The software failed to correctly identify that I live in NYC (despite the fact I put in my address) and miscalculated my taxes for the state of NY. I only found this out once receiving a letter from the state of NY with a claim for adjustment. Going back through the software the only way I can accurately fill out the form is to use the override function, which then means I cannot e-file which is a NYS requirement. This is a huge catch-22 and a real failure on HR Blocks part to accurately input data from a Federal form to a State form.
Pros: Easy to install
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Apostell
Verified Purchase:Yes
This software is so easy to use. Would choose another!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DVS1
Verified Purchase:Yes
First time using H&R Block product. It is not nearly as intuitive as what I've used previously. The most glaring item arose when I started to initiate e-filing. It pre-entered a number as my 2016 AGI, even though I hadn't filed with them in 2016 and they therefore didn't have my prior tax return info. Not only was the number they entered more than 10 times my actual AGI, but it wasn't obvious how I should go about over-riding it.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Just Pat
Verified Purchase:Yes
I am glad this type of tax soft ware is available.
Pros: Easy to fix issues, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: ATJONES
Verified Purchase:Yes
The program walks you through with questions that are easy to follow and answer. At the end, it is also easy to return to a particular section of the return in order to review your answers.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
States Input Confusing Causes Errors
on May 3, 2018
Posted by: jflugo
Received a state deficiency notice after using the software for years. After all this time the software should work better for states, especially those that have not changed.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: DavidNA
Verified Purchase:Yes
yes, it was quick and easy to use, I think this is better then Turbo Tax.
Pros: Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: JWhitten
Verified Purchase:Yes
Software was easy to navigate and the help button helped in explaining topics I was unsure about
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock