Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(28,178 Reviews)
Rating breakdown 28,178 reviews
5 Stars
17,576
4 Stars
5,244
3 Stars
2,256
2 Stars
1,277
1 Star
1,825
80%of customers recommend this product.
(
9,431 out of
11,743)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: mikeylikesittoo
from IL
Verified Purchase:Yes
I've used H&R Block software for 15 years and like it more and more.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: The Ace
from Due West, SC
Verified Purchase:Yes
I purchased the H&R Block tax program and I am glad I did!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: AnnetteM
from Sacramento CA
Verified Purchase:Yes
I have been using H&R Block software for many years. It is easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Hab41
Verified Purchase:Yes
I have used product for several years. Other people have had issues with other tax software but I never hsve.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: YG777
from Houston, TX
Verified Purchase:Yes
Having been using H&R Block for over 10 years and find this tax software to be very accurate and easy to use. To
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
The way the software steps through each feature!
on April 26, 2024
Posted by: TBones
from Archbold, Ohio
Verified Purchase:Yes
I have been using this product for 10 years. It is easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
My experience was riddled with errors and delays
on April 26, 2024
Posted by: Frustrated User 1
from Roanoke, VA
Verified Purchase:Yes
I have used H&R block's PC software for years, I honestly do think the software is laid out better than others I have tried. However, this year I was unable to successfully submit my taxes this year due to continual errors in the submittal process. Before that, I had to wait for an extra 4-5 weeks for the EV return portion of the return to be completed by H&R, and then I received at least 4 rejected returns from the IRS due to some error in the code being sent to the IRS. I did not enjoy using the turbo tax software as much, but it did submit to the IRS on the first try without issue.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sacramento, California
Verified Purchase:Yes
I have been a user since early 2000's. User friendly, frequent updates to new tax codes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock