Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(28,178 Reviews)
Rating breakdown 28,178 reviews
5 Stars
17,576
4 Stars
5,244
3 Stars
2,256
2 Stars
1,277
1 Star
1,825
80%of customers recommend this product.
(
9,431 out of
11,743)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: Mbest
from St Louis, MO
Verified Purchase:Yes
I bought this and downloaded when a discount was offered. It’s easy to use and I filed my taxes easily which were quickly accepted and processed.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Larry2024
from Charleston, SC
Verified Purchase:Yes
Everything was great until I tried to e-file on the 15th. Finally gave up and mailed the return.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Yokocuna
from South Carolina
Verified Purchase:Yes
I have been using the software for years and each year it seems to get better and easier even with all the new complex details of filing taxes. Great software.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Marie A
from Meriden, CT
Verified Purchase:Yes
Have used for many years with no issues. This year I had one glitch that I'm not sure was my fault or the system. Did not want to deduct state tax reimbursed in prior year as if it had been used for this years taxes instead of as a refund in the prior year. Thought I had said no to that but it ended up on my return and I didn't catch it. Resulted simply in State taking it off my refund, and advising me why in a letter.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Cheaporic
from Corona, CA
Verified Purchase:Yes
I have been using H and R for years but met my needs.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: PWM15537
from PA
Verified Purchase:Yes
Year after year I have filed accurately, easily, and quickly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: tlbrnlbr
from Texas
Verified Purchase:Yes
I formerly relied on a CPA, but found I had done a good job in preparation and decided to try software instead. I've been satisfied for decades.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Jgf357
from Boynton Beach, FL
Verified Purchase:Yes
First time using this product. Very straightforward and intuitive. Makes tax preparation and filing very easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock