Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(28,178 Reviews)
Rating breakdown 28,178 reviews
5 Stars
17,576
4 Stars
5,244
3 Stars
2,256
2 Stars
1,277
1 Star
1,825
80%of customers recommend this product.
(
9,431 out of
11,743)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: DaveG5
from Detroit, MI
Verified Purchase:Yes
I have been using H&R for many years. It is accurate and fairly easy to use. On state returns, it was missing some common forms such as MI1040D and MI8949. This required paper filing. Help on Fed 2210 is a joke. Not all 1099 info imported correctly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bo Su
from NC
Verified Purchase:Yes
A very convenient tax filing software that saves me a lot of time. It is not accurate and fast, and it really helps me a lot.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Chester Lee
from Brooklyn, NY
Verified Purchase:Yes
When using Business package for a small business, I was forced to use the Whole Form for entering data. The Dialogues were displayed in a scrambled manner, making them unreadable. This has happened two years in a row.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Mert4
from Lees Summit, MO
Verified Purchase:Yes
My third year. It helps that the last year’s amounts. Reminds me if I forget an account.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: SunCityKathy
from Sun City Center, Fla.
Verified Purchase:Yes
I can trust this company to do the finest most complete service for our tax return. I know I'm partial, having spent 35 wonderful years with them but they never....never let us or our whole family down.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: TheOldDude
from San Bernardino
Verified Purchase:Yes
H&R tax software is a quick and easy way to prepare your taxes. It menu driven and virtually idiot proof
Just plug in the info and let the software do the work.
Just plug in the info and let the software do the work.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Deliabee
from Silver Spring, MD
Verified Purchase:Yes
The program is accurate as far as I can tell. It has great features including the "help" buttons
Written by a customer while visiting HRBlock
Posted by: J213
from St. Petersburg, fl
Verified Purchase:Yes
Filing amended return was almost impossible. Program keep submitting unfinished amended returns without asking
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock