Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3 out of 5
4.3
(28,178 Reviews)
Open Ratings Snapshot
Rating breakdown 28,178 reviews
5 Stars
17,576
4 Stars
5,244
3 Stars
2,256
2 Stars
1,277
1 Star
1,825
80%of customers recommend this product. 
(
9,431 out of 11,743
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Customer Rating
5 out of 5
5
Reliable software
on April 27, 2024
Posted by: VO21
from Buffalo, WY
Verified Purchase:Yes
I use this software every year. It is easy to use and thorough. I trust it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I rely on this every year
on April 27, 2024
Posted by: Miss Linda
from Staten Island ny
Verified Purchase:Yes
Easy to install, easy to get started. Program walks me through the tax questions and offers explanations. Perfect for most individual tax returns
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
I have used this for the last 2 years.
on April 27, 2024
Posted by: Granma
from Granma Abilene,, TX
Verified Purchase:Yes
I have used this for the past 2 years and have been satisfied with the results.
Pros: Fast
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good for routine preparation.
on April 27, 2024
Posted by: RS 1
from Va
Verified Purchase:Yes
Software did not include Form I needed. I prepared Form as PDF but could not attach and e-file. Also could not e-file VA as software did not allow with pass through credit.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Follow and Do
on April 27, 2024
Posted by: Brian2024
Verified Purchase:Yes
First time filling our taxes out online and it was super easy.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on April 27, 2024
Posted by: DKLK26
from Birginia
Verified Purchase:Yes
Have used this software for many years and haven’t had any issues
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
easy to use - does not address all issues
on April 27, 2024
Posted by: usere27
from Boston, MA
Verified Purchase:Yes
relatively easy to use but does not address all issues with 'partnerships'.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Hard time to find downloadable version
on April 27, 2024
Posted by: TeddyRobert
from Rochester, NY
Verified Purchase:Yes
I used to find downloadable software easily. It took me a long while to find a way to purchase the downloadable software.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, April 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenienc
Written by a customer while visiting HRBlock
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