Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(28,178 Reviews)
Rating breakdown 28,178 reviews
5 Stars
17,576
4 Stars
5,244
3 Stars
2,256
2 Stars
1,277
1 Star
1,825
80%of customers recommend this product.
(
9,431 out of
11,743)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: NEMG
from Fort Myers, FL
Verified Purchase:Yes
Easy to follow prompts! It covers all that we needed for our tax preparation and filing, except the IRS form for foreign assets.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Buck KY
from Western Kentucky
Verified Purchase:Yes
I switched from TurboTax to H&R Block tax software several years ago when they jacked their rates and I'm so glad I did. I was a little worried that my previous information wouldn't carry over but it imported without a problem. The H&R interview is fairly thorough. My only complaint is that when I get to the end it always seems to find a couple of lines that haven't been entered or entered correctly even though I answer everything in the interview.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Tax forms
from New Springfield OH
Verified Purchase:Yes
Best part of the program is the importing of all necessary info from prior year
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Captain Hank
from Indianapolis, IN
Verified Purchase:Yes
It has all the update/information I need to get the tax preparation done.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wayfarerson
from North Carolina
Verified Purchase:Yes
Can't believe such a critical service took so long to bring back online and that there was not better backup
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Chris the runner
from Westminster, MD
Verified Purchase:Yes
A number had been mistyped. We were directed to the error and it was corrected quickly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jimbo62
from Columbus, OH
Verified Purchase:Yes
The solution couldn’t finish issues I had with an over-contribution to a SEP-IRA. I was given a message that I had to refer to the IRS documentation, and it was unclear how to proceed.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DonZad
from Palo Alto, CA
Verified Purchase:Yes
Negative Feature: did not pick the rental property depreciation method from past returns & kept asking lots of irrelevant questions. Also, explanation for IRA-Rollover is very light & not quite clear, i.e. beef it up.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock