Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Customer Rating
4
Two problems incountered
on February 24, 2018
Posted by: Okaw
1. My federal return was rejected because of a data error on a form 1099-R. My program took me to the first 1099-R and highlighted the Payers Federal number. I wasted hours and a phone call thinking that the erro was there . I finnally found the problemon the 6th form 1099-R. can the program do better ?
2.I chose to print and mail my state of Illinois tax return. I had a balance due but the program did not provide a way to direct a debit to my bank routing and account numbers. It should do this rather tham making me fill in these fields.
2.I chose to print and mail my state of Illinois tax return. I had a balance due but the program did not provide a way to direct a debit to my bank routing and account numbers. It should do this rather tham making me fill in these fields.
Pros: Easy to prepare
Cons: Hard to fix issues
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
The 1040 did pretty good until update hangup
on February 24, 2018
Posted by: barbwilsonrealty
from California, USA
This was a simple return. The 1040 did pretty good until update hangup. While trying to e-file the California State, it hung up. We probably should have sent a paper copy. E-file is just not ready for prime time yet.
Written by a customer while visiting HRBlock
Customer Rating
1
Cant navigate with ease.
on February 25, 2018
Posted by: longtaxmonth
Very hard to navigate. I had to call on my internet service to see if they could load the State program for me, They couldn't. I had to pay to file my State tax. I had all ready replaced the product once. I couldn't even get it to update for me. My internet service had to do it for me.
Cons: Time consuming, Hard to fix issues, Hard to prepare, Hard to install, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Seriously Need HSA updates to program
on February 27, 2018
Posted by: Mitch12345
from Columbus, OH
I bought this program for tax guidance, not to assist with simple computations. The way your HSA form is auto generated cost my over $2000 in lost refunds this year and last. I have to now start the amended return process and file mostly by hand anyway.
As HSAs become more and more common, I am positive there are people missing out on higher refunds because of your software. It is not legally required for a company to report HSA payroll deductions in box 1 on a W2, software should do better at asking for details when HSA funds are entered via W2 and allow modification without an override.
Cons: Doesn't maximize refund, Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Loved how easy it was to follow and great features
on March 1, 2018
Posted by: Gotit
I decided to check out this Software and was greatly surprise. Love the help you can get while you are working on it and the overview at the end where you are notified if the Tax Return appears to be correct.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 2, 2018
Posted by: curt1026
from Florida, USA
I've been using this product for years. I have been impressed how easy it is to use and yet it is very detailed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Premium 2017 Software
on March 2, 2018
Posted by: Georgie4450
from San Diego, CA, USA
Love this program. My friends and I use this every year.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
Cons: Time consuming, Hard to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
No help
on March 3, 2018
Posted by: papa330
from Lakeland, FL, USA
Your program gave me a e-file rejection code of 32-FD-IND-344. There is no IRS rejection code that comes close to this. The program's response was to check entries and mail the return. Is that really the best you can do ?
Pros: Easy to install
Cons: Time consuming, Hard to fix issues
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock