Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(26,545 Reviews)
Rating breakdown 26,545 reviews
5 Stars
16,849
4 Stars
4,881
3 Stars
2,019
2 Stars
1,137
1 Star
1,659
81%of customers recommend this product.
(
8,598 out of
10,642)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: celticboy
from Shreveport, LA
Verified Purchase:Yes
I've been using H&R Block for many years. This year's software seemed to have issues. Several times it quit responding and I had to force it to quit. It also doesn't seem to be very helpful for self-employed folks.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Smartdumb
from Indiana
Verified Purchase:Yes
I have been using this software suce 2008. Easy and accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: NicknameNickname999999999
Verified Purchase:Yes
Unreliable, and don't bother asking for the advertised help.... Unless you want to be upsold!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Your software let me down this year
on April 15, 2024
Posted by: ivanm
from washington dc
YOur server problems will probably loose me a s a client
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
worst tax program
on April 15, 2024
Posted by: worst program
from plantation, florida
this program has nothing but issues and t trouble tec support
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PB49
from Cincinnati, OH
Verified Purchase:Yes
Used for many years to complete my own and other family members taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nashville, TN
Verified Purchase:Yes
If you want me back next year, refund this year's purchase for today's malfunction
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Server outage at final filing date
on April 15, 2024
Posted by: JJ83
from CA
Zero star. Server outage at the most critical moment for the deadline of filing tax returns.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock