Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(24,731 Reviews)
Open Ratings Snapshot
Rating breakdown 24,731 reviews
5 Stars
15,906
4 Stars
4,480
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product. 
(
7,614 out of 9,412
)
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Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Customer Rating
3 out of 5
3
Aside From Chronic Annual Problems, Works Well!
on March 20, 2023
Posted by: JimSu
from Los Angeles, CA
Verified Purchase:Yes
Chronic problems with import of prior tax year, like including forms no longer pertinent, which are flagged and cause problems during Accuracy Review. 'LEARN' (help) popups are mostly useless, sometimes missing (terms not defined in some cases). Help phone line hijacked by phony promotion. Search function inconsistent, especially with respect to Form names (sometimes acronyms, sometimes not).
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block tax preparation
on March 20, 2023
Posted by: JohnR78
from New Jersey
Verified Purchase:Yes
Self explanatory - Helpful hints and easy to follow.
Pros: Maximizes refund
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Outstanding program
on March 20, 2023
Posted by: CWO5Gunner
from NY
Verified Purchase:Yes
I have used this program since released over 10 years ago with no issues and receiving maximum refunds. Easy to use, load and submit returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
State option not cost effective needs
on March 20, 2023
Posted by: Anonymous
from Il
Verified Purchase:Yes
Seems to do an accurate job. I wish the state software included an e-file credit like the federal. Not cost effective to use the state when I can file on-line for free.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good product
on March 20, 2023
Posted by: Anonymous
from NH
Verified Purchase:Yes
Simple to use. Having been using for years. Occasionally H&R Block Premium directs user to go to IRS website for a form because the software doesn't support it. Every few years I try the more widespread competition, but both seem comparable, so I've always come back to the more reasonably priced H&R Block products.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
I have been using this product and its predecessor
on March 20, 2023
Posted by: Anonymous
Verified Purchase:Yes
I have been using this product and its predecessor for nearly 2 decades. It is a great product, but when you have multiple states where you have to file taxes, there are issues. For example, you are limited in the number of state taxes you can submit in the federal section so if you have to pay more than 7 or 8 states' taxes, you cannot input that data. Similarly, there are only so many entries allotted inputs for the payment of estimated taxes-- I believe you can only enter about 10.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time user of H&R Block
on March 20, 2023
Posted by: Anonymous
from Overland Park, KS
Verified Purchase:Yes
I have been using H&R Block software (formerly TaxCut) for about 30 years with excellent results. I highly recommend this product!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Almost boring, thank goodness!
on March 20, 2023
Posted by: Mr Mot
Verified Purchase:Yes
A routine utility. Easy to understand, input info, to review and to make necessary changes.. Almost mistake proof. Have used it for 20 years, no audits or IRS corrections. As a retired business owner, it has saved my hundreds of dollars every year.
Written by a customer while visiting HRBlock
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