Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,731 Reviews)
Rating breakdown 24,731 reviews
5 Stars
15,906
4 Stars
4,480
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Posted by: Ken Wh
from PA
Verified Purchase:Yes
Although there is supposed to be support I had a question that was never answered, I was in queue for days. Specifically, if married filing separately (soon to be divorced - living in separate homes) can both deduct the mortgage interest and taxes for their own house?
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
For the first time I used your software and my return was rejected and you had to update your software to correct this situation. Not overly satisfied!!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Crashed and had to re-enter
on March 18, 2023
Posted by: TartO
from Illinois
The program crashed at the end of the state filing process and I had to re-enter everything for the state tax return. Fortunately the state return is fairly simple. There are some tax areas it's not able to handle as smoothly and natively as TurboTax. But overall it does an OK job.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: dufous
Verified Purchase:Yes
Forms don't link back to interview. Difficult to select interview modules. State e-file fee us far too high.
Written by a customer while visiting HRBlock
Customer Rating
3
Missing Forms
on March 18, 2023
Posted by: Al299
from Rahway NJ
This is the second year I reported that one or more Form 8949 was missing on the Federal return. I was advised to complete them myself. However, overriding the software prevents e-file. So I took my chances and e-file without the missing forms but ready to mail the manually prepared missing forms if requested by the IRS.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
3rd year in a row for me and extremely pleased with the ease of using and especially the import function for investment info.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arkansas
Verified Purchase:Yes
I find H&R Block Premium pretty Intuitive and easy to follow. I do find some explanations hard to understand and I wish I could somehow speed up Investment Stock Feed checklist.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Max Pinkerton
from Indiana
Verified Purchase:Yes
Why aren"t you getting the Indiana Tax updated quicker?
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock