Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(24,731 Reviews)
Open Ratings Snapshot
Rating breakdown 24,731 reviews
5 Stars
15,906
4 Stars
4,480
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product. 
(
7,614 out of 9,412
)
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Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Customer Rating
5 out of 5
5
Easy to use, complete tax software.
on June 12, 2022
Posted by: TomW9
from Long Island, NY
Verified Purchase:Yes
Software was easy to use, and asked all the right questions. Will use again next year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Crap
on June 12, 2022
Posted by: Anonymous
from Arkansas
Verified Purchase:Yes
Software was all screwed up. HRB showed a refund but IRS said I owed. This years software was crap
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Use something else
on June 12, 2022
Posted by: Dbean
from Tampa
Verified Purchase:Yes
Customer support for tax questions doesn’t exist and when you can talk to someone, they can answer your questions, and don’t follow up
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Usually good but not this year
on June 12, 2022
Posted by: Anonymous
from Calabash, NC
Verified Purchase:Yes
I moved during this tax year and therefore I had to fill out two state in addition to the federal. The program got my North Carolina taxes completely wrong
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good interview
on June 12, 2022
Posted by: Anonymous
from Baton Rouge LA
Verified Purchase:Yes
Answer the questions in 'interview, and every thing is easy. We had a complicated tax year in 2020 and had a professional service also do our taxes. The results were within a few dollars of each other. I trust the program.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time user with no regrets
on June 12, 2022
Posted by: Bob Min
from California
Verified Purchase:Yes
I've been using HR Block tax software since 2002 with no regrets. Easy to use and covers everything for my needs as a sole proprietor. Have heard from the IRS one time (last year) and it was their mistake.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good Software for a computer savvy person
on June 12, 2022
Posted by: JimDi
from Dutchess County NY
Verified Purchase:Yes
I like the software and have used it for the last few years. I am somewhat computer savvy but I think it needs to be more intuitive for someone that may not be. I find myself at times trying to figure out what to do next. An example that comes to mind is when the software does a completion check it really doesn't give very good direction as to what or how to correct the discrepancy.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Premium 2021 Tax Software
on June 12, 2022
Posted by: Anonymous
from Aurora, Colorado
Verified Purchase:Yes
Straightforward and well-organized program, good for rental income.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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