Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,731 Reviews)
Rating breakdown 24,731 reviews
5 Stars
15,906
4 Stars
4,480
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
H&R Block software makes it easy to get my taxes done. I’ve used their software for the past 15 years, both because of the ease of use and also because of their guarantee for expert help in case I need it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Blenderboyz
from Boston
Verified Purchase:Yes
Crashed 5 times using the app while entering information or making a selection on a new 2021 MacBook Pro. I lost time and information entered because it didn’t auto save. Apple should have sent crash information to H&R.
Pros: Fast
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Steve Lamansky
from Ankeny, IA
Verified Purchase:Yes
Besides having name recognition, H&R Block's software is very well written and anticipates just about any question a filer might have. And the answers are clear and concise.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Long time user 64
from Massachusetts
Verified Purchase:Yes
Easy to use. Accurate results. I’ve been using it for many years. Very satisfied for the most part. I wish the fee for electronic filing of state returns was not so expensive.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The software worked very well. All the features which I used were very user friendly including W-2 entries, Rental Assistant, Schedule C filings, LLC Partnership Income Report, Capital Gains and Investment earnings. My only complaint is that the Cyptro explanation was not detailed enough.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
This has become too confusing for someone my age and an unclear instruction this year cost me a couple of thousand AND an IRS review.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Roger1712
Verified Purchase:Yes
Refund amount was not accurate. Purchase price too high.
Value
2
Written by a customer while visiting HRBlock
Posted by: Biz Owner and 14yr User
from Colorado Springs, CO
Verified Purchase:Yes
In the past, their software has ben rock solid. This last year, however, it kept crashing for no reason. When I would hit "NEXT" it would crash, in many different screens. It was erratic. I had to reload and restart the whole process TWICE, but the problem was nver fixed. I called HRB support, bu they had no answers. They escalated it, but the escalated dept never called me as they said they would. It was all just really unstable. Finally was able to drag it over the finish line and file, but Iffy the whole way!
Pros: Maximizes refund, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock