H+R Block SW guides you step-by-step in filling out the necessary IRS and State forms. Very user friendly and, up till now, bug free. I have been using this SW on a PC for about 5 years. Prior to that I was using Turbo-tax. I switched because Turbo raised their prices substantially at one point. Frankly, I found H+R Block SW at least as good and the process as well thought out. I highly recommend this SW.
it has taken me years of using H&R Block to be able to find my way around your software. There are good things and bad things about the software that I use. The good thing is once I have gotten my returns done, the simplicity of getting them to the IRS is simple and straight forward. The bad thing is, no matter what is promised, getting answers to the minor question I have while filling out my forms is moot. I have tried every year to find a way to get answers for some of the information needed to finish my forms. Wishing I had a simple way of finding those answers. It's hard enough trying to make sure I have the figures right without also worrying about finding answers to my problems, this is probably a minor things in the big picture, but to me its a big draw back. Another feature that I hope will be added some day is to have a live person to chat with online instead of that useless computer generated "help center". The help center has never been one bit of help to me. Sorry, I don't mean to come off rude, but you did ask me to fill out this survey... Just to let you know, although I wouldn't necessarily recommend you to my friends, doesn't mean that after a long learning curve I am comfortable with the software now and will continue to use it. Thanks for listening Marilyn