Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,729 Reviews)
Rating breakdown 24,729 reviews
5 Stars
15,905
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,613 out of
9,411)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Customer Rating
2
Too much reference to IRS instructions
on April 15, 2017
Posted by: Retired Bill
from Ave Maria, Florida
Marital status:Married
On some topics, the software did not provide step-by-step instructions in the interview. Instead, I was referred to the IRS instructions. These instructions are difficult to understand. I am very disappointed.
Cons: Hard to prepare
Pros: Easy to install
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Extremely easy to use.
on April 15, 2017
Posted by: 2024TR
from Texas, United States
Marital status:Single
First time using this program. It was simple. The old cliche' "a 12 year old can do it" is true here.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Amended Return Experience
on April 15, 2017
Posted by: TaxofallTrades
from Madison, AL, United States
Marital status:Married
First time I've used the product for processing an amended return. Though the start of the process for creating an amended return is a little unintuitive, the software DOES actually produce both federal (1040X) AND state amended returns. In addition, specific instructions for transmittal of each amended return is provided and are very clear.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Good for the money
on April 16, 2017
Posted by: Kenduro
from NorCal
Have used it for many years, and has gotten better, but for every improvement there has been a takeaway, like form 4136 fuel tax credit used to be available on even the basic edition, but not supported on even the Premium version now.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Software Use
on April 16, 2017
Posted by: Daydream
from Maple Valley, WA, United States
Marital status:Married
The software is fairly easy to use. It is more difficult to figure out how best to go back to make changes to previous screens. I have used the product for several years now so I have figure out how to navigate the program fairly well.
Cons: Hard to fix issues
Pros: Easy to install, Easy to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great Product. Very Satisfied with the Software!
on April 16, 2017
Posted by: Charlie P
from Concord, CA
Marital status:Married
I am using H&R Block Tax Return software for long time and very Satisfied with the Software and their services.
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent
on April 17, 2017
Posted by: Ed3670
from Fredericksburg, VA, United States
Marital status:Single
Have used H&R for years. Very happy with their tax programs
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Your schedule C software has a major flaw
on April 17, 2017
Posted by: Dan Farrow
from Boyne City, MI, United States
Marital status:Single
Your schedule C has a major flaw. See case numbers 15969954 and RES39772543. I request a full refund, plus compensation for the lost hours I wasted trying to get this defective product to work.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock