Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,731 Reviews)
Rating breakdown 24,731 reviews
5 Stars
15,906
4 Stars
4,480
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Posted by: Tony zh
Verified Purchase:Yes
Easy to use and reliably accurate software year after year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Mostly Very Good, But K-1 Forms Are Poorly Handled
on September 17, 2021
Posted by: SpiesArmageddon
from Rockville, MD
Verified Purchase:Yes
A lot of the interview process is very effective, and it is wonderful to look at the Forms as they develop little by little. But the handling of K-1 forms (partnership report received each year) has not improved, over the years; The software is leaving it for me to add numbers directly onto forms - and the "overrides" required mean I cannot use e-filing. Today I mailed 85 pages (my federal tax filing) to the IRS in Utah. Not as good as it should be. K-1 is your big problem (in my experience for years now).
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
For years I’ve been using this tax software and always reliable and improving with the “times”.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Sally Anne
from Seattle
Verified Purchase:Yes
Been using it more over 20 yrs and never had any issues. My scenario always seems complex to me but the software sorts it out.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Oops! H&R didn't read tax law (and client query)
on October 8, 2021
Posted by: Taxpayer with issues
from CA
Verified Purchase:Yes
Low confidence H&R software is accurate!
2020 Covid law hd provisions for tax law. One was for IRA & 401(k) loans. H&R didn't include in tax software so tax error (up) was HUGE if one took out loan & repaid it.
In spite of over 30 queries (on line & by phone) error remained beyond 15 April until early May (lucky H&R got 1 month extension to filing).
Fix was to OVERRIDE software and ignore warnings!
QUESTION: What other errors were missed?
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: RCH51
from FL
Verified Purchase:Yes
Too expensive for multiple state programs. Too many exclusions for submissions. Instructions and search are unclear as well
Pros: Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Thoughtful and easy to navigate ....
on October 14, 2021
Posted by: mamasharoni
from Greenville, South Carolina
Thanks for all the thoughtful features you have incorporated into this software! The feature that allows us to upload information from banking/security accounts was a pleasant surprise for us this year! Never had to use that before and was not looking forward to the learning curve of securities but you guys made it so smooth!! Thank you!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Colonel Mike
from NKY suburb of Cincinnati, OH
Verified Purchase:Yes
Good product. It makes a complicated rental property tax situation easy to understand and complete for federal and state returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock