Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(24,730 Reviews)
Open Ratings Snapshot
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product. 
(
7,614 out of 9,412
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Customer Rating
4 out of 5
4
Navigating the software was very easy! Very intuit
on May 14, 2021
Posted by: Kingsley O
from Dallas Texas
Verified Purchase:Yes
Very user-friendly!I would definitely tell my friends about it
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
No real person online assistant.
on May 14, 2021
Posted by: TJB Frankfort
from Chicago, IL
Verified Purchase:Yes
Easy to use software. Online help is a virtual assistant, so you can't ask a direct question and receive a direct answer. That part is disappointing for the money paid.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Correct problem
on May 14, 2021
Posted by: Engineer Lenny
from Brooklyn, NY
Verified Purchase:Yes
I used H&R Block Premium software for many years, but 2020 version, in my opinion, is not compatible with IRS electronic filing. Needs improvement
Pros: Easy to prepare, Fast
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Difficult
on May 14, 2021
Posted by: Pegster35
from Michigan
Verified Purchase:Yes
I've used H&R Block tax software for years. It is starting to get complicated... probably due to tax changes. Also, during the accuracy check, schedule C started appearing as incomplete but I don't use C...I use F. It was confusing for me and I imagine for others as well.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Used to be good, now too many fees.
on May 14, 2021
Posted by: Jenh11
from Seattle
Verified Purchase:Yes
The software wouldn't update and wouldn't let me transmit my tax return without updating. It wasn't my computer- I uninstalled everything that could have been blocking an update. I couldn't reinstall the program because of the new download protection fee... What a sham!! Moving to turbo tax next year.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
More complicated income 2020. HrBlock did it
on May 14, 2021
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
Got the version that could handle farm rentals and side businesses. As usual, you confidently step through income to deductions and off it goes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Does what it says
on May 14, 2021
Posted by: Doug at Block
from Tracy, CA
Verified Purchase:Yes
Excellent program and software is efficient. Will always choose over TT. Less bloated and less expensive. Premium does everything except trusts & estates. TT used to in there deluxe but wanted more money in 2015 & had to buy pricy TT Home & business. Went to HRB premium that does exactly the same, took a little adjusting but using it since. Only 4 stars because there next year estimating help is helpless. Went to IRS site and much more useful there for that. This is the best program for the money if you know how to navigate taxes a bit.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Fair product
on May 14, 2021
Posted by: ActualUser
Verified Purchase:Yes
I found the software difficult to maneuver when I wished to return to a certain page. Even though the menu states "Go To" it refused to go to where I wanted to be. I also found that the software did not allow a detail listing of Schedule D transactions.
If you are a beginner at IRS filings, then this software will function for your level but for the more advanced preparer, be sure to compare products as well as companies.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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