Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Customer Rating
2
Messed up my return!
on April 23, 2020
Posted by: none chosen
from New York, New York
I've used this software for 7 years. This year, I finished my federal taxes and saved it before starting state taxes. When I started on my state taxes, I saw that the numbers transferred in did not reflect my finished return. Back to federal saved return, I discovered that the numbers there were all over the place: some from my 2018 return, a few from the 2019 return - and many, many from the thin air bearing no resemblance to anything I inputted! My recently saved return was gone. I HAD TO START THE RETURN FROM SCRATCH!
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Zang25
from Tucson,AZ
Verified Purchase:Yes
I have bought the H &R Block program for many years its the best program i have tried
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Branthsj
from WV
Verified Purchase:Yes
I have used this product for several years with good results. It is very thorough and easy to use.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Brooks 616
from Alaska
Verified Purchase:Yes
When u get it you can do all ur federal stuff for free but State taxe returns cost money to actually go through with just a heads up
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: PirataCofresi
from Texas
Verified Purchase:Yes
The only product I use and trust! I have used it for almost a decade!
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: CHS1
from California
Verified Purchase:Yes
Generally, software quality has been improved a lot in the past few years. One thing can be improved for this year is the vehicle used for business last year. Information of that vehicle was carried over from last year but it is not used this year. However, it is not seen at the beginning until at auditing stage. At that time, it created confusion when saw that conflict at beginning. Need to look into the form more detail to resolve that conflict.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Cheaporic
from CA
Verified Purchase:Yes
Didn't know I have to pay extra for live chat or help.
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Different One
Verified Purchase:Yes
Easily filled out questionnaires. Accurate and fast. Could use better explanation of some terms/questions and of course allow for 'attachments" to forms (as requested by IRS) Been using HRB for years and see no reason to quit.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock