Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Posted by: Dr Frank
Verified Purchase:Yes
The software works if you are knowledgeable in taxes. Wait times are interminable if you need to receive help, and finally getting through (35 minutes for me) only to be thrown off to start waiting over again (25 minutes) is common.
Written by a customer while visiting HRBlock
Posted by: REO3
from virginia
Verified Purchase:Yes
It would be better if you could first do a quick calculation of total deductions rather than having to go through them line by line to see if standard deduction is clearly the obvious choice. Also there should be an easy link to report apparent program errors. State tax e file should also be free.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
Value
3
Written by a customer while visiting HRBlock
Posted by: WKP1
Verified Purchase:Yes
I was happy to get it all done. It is always a chore that I just put off until I have to. This time an old friend talked me in to it and I am glad she did.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cleveland, ohio
Verified Purchase:Yes
Easy to use and understand without all the double wording of a standard form.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Tony Sonic
from Broomfield, CO
Verified Purchase:Yes
The software is very stable!! I like the support I get and the interview walks you through everything.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Dkaye
from Mesa az
Verified Purchase:Yes
It was hard to understand i switched from turbo tax after 20+ yrs. Not that happy with HRB either.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Colonel S
from Sin City Las Vegas
Verified Purchase:Yes
The program guides you through the forms by asking questions and making suggestions when prompted.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Shotgun Jack
from Toronto, Ohio
Verified Purchase:Yes
I really like the software compared to Turbo Tax. I was very pleased at the ease of using when I figured out my taxes filing jointly. When I tried to do them filing separately the software deleted my info on my spouse and kept asking if I wanted to input info from my previous entries it would delete them or put all the info in I didn't want. I ended up doing everything again for both, added info for three separate filings. What a pain.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock