Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(24,730 Reviews)
Open Ratings Snapshot
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product. 
(
7,614 out of 9,412
)
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Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Customer Rating
5 out of 5
5
H&R Block Premium works!
on April 17, 2020
Posted by: JimL0
from Los Angeles, CA
Verified Purchase:Yes
H&R Block Premium 2019 Software could not have made filing federal and state tax forms any easier. It is a very well made program.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
High credit card fee
on April 17, 2020
Posted by: Pussbump
from East Coast
Verified Purchase:Yes
Easy to use. Fee for paying taxes with a credit card was very high in my opinion.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Very good with some glaring problems
on April 17, 2020
Posted by: Mr_dee
from Central ca
Verified Purchase:Yes
I used taxact the last several years and hr block is better, easier and more polished. It does come up short on some help subjects. When you select help on some subjects it comes up with a small pop up window with little info and no links. Taxact was much better in that regard. It also has no support for crypto currency, which is unforgivable in this day and age. I do like they don’t nickel and dime you to death like taxact did. That’s why I changed. I will stick with block and hope they improve.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Hidden fees after purchase of software
on April 17, 2020
Posted by: Mrferg
from KS
Verified Purchase:Yes
Fee to e file state return, larger fee to pay state fee out of your refund. Did not ask enough questions to populate all the forms I needed so I ended up searching for them. Not user friendly. Will not use next year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Premium Software
on April 17, 2020
Posted by: LKCfiler
Verified Purchase:Yes
Easy to use. and in a logical order. The mini worksheets can be reviewed to discover logic used. I have used a decade and the consistency really facilitates entries. And electronic filing is the only way to go.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great, Fast platform
on April 18, 2020
Posted by: David I
from Macon, Ga
Verified Purchase:Yes
Very easy to operate. Intuitive operation. Stable and fast script.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Horrible very clitchy and buggy program
on April 18, 2020
Posted by: Xfactorx
from Picayune ms
Verified Purchase:Yes
Had lots of bug issues which prevented me from e-filing and kept charging my credit card for the same thing over and over
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
HR Block Premium Software, Adequate but not Great
on April 18, 2020
Posted by: DisappointedAgain123
from Boston Area
Verified Purchase:Yes
Adequate. Software does what it is supposed to do. Has improved in terms of not asking for data that it should already know. But I have a bug in my return. It merges two of my partial address to create a fake one. Has done this for the past 4-5 years. If I try to override it renders auto-file invalid. Not a major issue but a nuisance. Also, they advertise some some additional analysis but I find all of the analysis useless and a waste of time. For example, you can estimate next year's taxes but it ask you for so many inputs you might as well do it all by yourself. Why not have the program just use this year's taxes and ask the user to input an assumed inflation or any of several life changes. It just seems with all of that data available the program should be able to provide more insight.Also, I wish the program had a more unique name. Not a major issue but an annoyance when searching online.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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