Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(24,730 Reviews)
Open Ratings Snapshot
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product. 
(
7,614 out of 9,412
)
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Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Customer Rating
1 out of 5
1
OK, but do not think of electronic filing
on April 13, 2020
Posted by: Donaldool
from ca
Verified Purchase:Yes
Lots of problem with the final stage of electronic filing (bothe federal and California).
Pros: Fast
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Colorado State Return Software needs improvement
on April 13, 2020
Posted by: Mule527
from Colorado Springs
I was able to get through the Federal return with no problems. The software walked me through and filled in the forms properly. In my Colorado return, the software was not able to: 1) input/ calculate my long term care insurance credit for me, nor 2) input my retired military pension income deduction for under 55 years old. I had to open the form and find the line to manually input my LTC insurance numbers, after reading the Colorado instructions for what numbers to input. I also had to read that I was only allowed a maximum $4500 deduction for my retired miliatry pension, vice the software knowing that.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Complicated Tax Returns Made Easy
on April 13, 2020
Posted by: Sean Q
Verified Purchase:Yes
I've been working as an independent contractor, itemizing with multiple 1099's and K1 statements from partnerships for the last 10 years. H&R Block tax software takes care of all these situations - it's always up to date and easy to use. I would highly recommend it.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Better than my bookkeeper ever was.
on April 13, 2020
Posted by: Beachboy2
from WA
Verified Purchase:Yes
Used it for years and get my filing done quickly. Also IRS never has had a problem with my paperwork.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Tax Software You Can Depend On
on April 14, 2020
Posted by: RichardDE
from Plantation, FL
Verified Purchase:Yes
I have been using H&R Block taxing filing software for eight years. It is my “go to” tax filing solution. Easy to use. Helps you every step of the way to maximize your refund.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Wonderful tool for a tough job
on April 14, 2020
Posted by: b4pilot
from Gainesville FL
Verified Purchase:Yes
I have been using H&R Block for more than 10 years, having deleted my previous files so I can't know for sure. I've always been pleased with the ease of using it for my taxes, and have done tax prep for my son and daughter to, along with a test case of married filing separate for my wife. We have rental properties, and the calculations have always been fairly clear, with explanations available when there are questions. I have appreciated being able to save money by using it instead of having to pay a service.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Mortgage interest counted twice
on April 14, 2020
Posted by: Vcmc
from New Jersey
I went through the questions to calculate a home office deduction, but in the end the program kept counting my mortgage interest twice, resulting in a huge error in the amount of deductions. I finally had to create a new return without the home office in order in order to correct this. I think as a result I was not able to benefit from the home office deduction, as small as it might have been.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Works but not always user friendly
on April 14, 2020
Posted by: Taxed Tom
from Western New York
Verified Purchase:Yes
I have used H&R Block (and formerly Tax Cut) for years. It works and apparently is accurate but is not always user friendly. This is especially true when you have errors and you try to fix them so that you can file the return.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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