Given my taxes are moderately complex, this software missed calculating two important items. Having missed them the audit at the end caught them and they were corrected, but the software which has in the past guided me through filing, failed to do so in this case.
It is as close to being as idiot-proof as one can expect. It walks the user through each step making suggestions when appropriate. I really like the deduction “wizard” that evaluates the donated property. The price is reasonable, navigation is intuitive.
The state return (Arkansas) was not very good. Rental income, joint on federal return would only show up in husband column on AR return. Investment expense, "other deduction" on the federal return Sch. A, showed up as an interest expense deduction on the AR return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Software was easy to install and use. Very sequential in its operation. This is the 10th year I have used H&R block software and this version worked the smoothest. The only improvement I would suggest is some of the wording in the HSA section was not clear to me and I had to look up IRS form instructions.