Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3 out of 5
4.3
(24,730 Reviews)
Open Ratings Snapshot
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product. 
(
7,614 out of 9,412
)
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Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Customer Rating
4 out of 5
4
Good program. Not very good support
on March 11, 2020
Posted by: Mike F D
from Michigan
I am in the process of filing for me and my kids. Only one return did not have a software issue. Fortunately, if you want to file on paper, you can make the software do what you want with overrides. Unfortunately, due to the complexity of the new tax code, they still do not have everything correct. Specifically the QBI from a K-1
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good program. Not very good support
on March 11, 2020
Posted by: Mike F D
from Michigan
I am in the process of filing for me and my kids. Only one return did not have a software issue. Fortunately, if you want to file on paper, you can make the software do what you want with overrides. Unfortunately, due to the complexity of the new tax code, they still do not have everything correct. Specifically the QBI from a K-1
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
charged me twice for state filing everything else
on March 13, 2020
Posted by: mjb652
from massachusetts
Verified Purchase:Yes
charged me twice for state filing everything else very good
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block software
on March 11, 2020
Posted by: Good Answer
from MN
Verified Purchase:Yes
A great tax return software. I have used H&R Block software for many years. Easy to use and works very well for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Headache saver!!
on March 12, 2020
Posted by: DavidPeggie
from Virginia
Verified Purchase:Yes
So very easy....just plug in the numbers. We have been using this software for several years and have no issues....and we do have what would be considered a headache in t terms of rental property, sale of property and various stocks and funds.....no problem at all. I am certain a CPA would charge an arm and a leg. Thank you
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Generally good but last years was better!
on March 12, 2020
Posted by: 19noj25
from Lakeland FL
Verified Purchase:Yes
The questions were up front and most were easy to figure out. The only down side is you can't get any tax questions answered so if things do get complicated you will have to either get outside assistance or pay extra to get any questions answered.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Value for Price
on March 12, 2020
Posted by: bigpain2025
Verified Purchase:Yes
Simple Interface, Excellent Product. Highly Recommended.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
helpful software for the DIYer
on March 12, 2020
Posted by: Kaytie2
Verified Purchase:Yes
I think the search function could be improved. If the taxpayer doesn't know the formal IRS name for something, it can be difficult to find help on topics.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
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