Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Customer Rating
2
Good but State package was flawed
on April 14, 2019
Posted by: srBruiser
from PA
Using for a minimum of 10 years, always satisfied with quality of product but had a special situation this tax year involving two state packages, the one package could not handle the information correctly because the second state package could not handle non-resident filing which was not fully disclosed before I purchased the program.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
WHY THE DUPLICATE EFFORT TO PAY FEDERAL TAXES
on April 14, 2019
Posted by: TASonthego
Why the duplicate effort to pay federal taxes. The information for payment inserted was used to pay my state taxes, but i had to go to another H&R website to pay my federal taxes. It never used to be this way. Go back to the original way. I kept looking for the federal payment to hit my checking after the state took the payment out. It never did - if I hadn't went back to the Taxcut program and looked again I would've been late with my tax payment. NOT ACCEPTABLE!
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Fairly Good
on April 14, 2019
Posted by: Billybobbalou
from Colorado
It was okay, but a bit confusing in spots. The sections where you need to add on things like w-2s doesn't make it clear that you should add on another so at times you keep going and have to come back later. I hate those parts.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible,
on April 14, 2019
Posted by: Rick the stick
from Goodrich mi
Did not import all social security income to State of Michigan return, had to submit written return to state
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
one glaring problem
on April 14, 2019
Posted by: Babbo
from CA
This year's software was not able to import info from E-Trade and that caused me headaches. Block had weeks to fix this glitch but did not. Disappointing.
Cons: Hard to import documents
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Connecticut Problem
on April 14, 2019
Posted by: RGBY
from Connecticut
The Connecticut program is not fully updated. It does not incorporate the latest rules for calculating the social security adjustment, consequently understating the subtraction from AGI. See Connecticut DRS Announcement 2108(7). If I had not caught this error, I would paid about $150 too much in Connecticut income tax.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Good tax Software
on April 14, 2019
Posted by: Bruce182
from Vienna, VA
I use this because I started using it a few years and I like the way it imports the prior years data. I hate the way it charges you an additional fee to file a state return.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
missing features
on April 14, 2019
Posted by: DRMs
from CMH
I bought H&R because of the ability to see the "whole form" but this was limited as the forms do not appear as the IRS doc appear. Each doc should have the accompanying instructions but do not seem to, instead I was directed to the IRS site. I had a question that the H&R software could not answer and the IRS is not taking calls on the subject.
Also, the deduction process is backwards. Tell me what the standard deduction amount will be, then review options to compare my deduction potential. No sense in wasting time digging up info for contributions etc. if I cannot come close to the standard deduction.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock