Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Customer Rating
4
Easy to use.
on April 10, 2019
Posted by: Rbjblbkb
I like how it walks you through the steps to make sure you're covering everything.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Having problems
on April 11, 2019
Posted by: nancyfaym
from Hernando FL
The IRS keeps rejecting my return and it is not telling me why. The program is not particularly hard to use, but it's not working for some reason. Very frustrated. I have submitted several times.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
Average Features
on April 11, 2019
Posted by: peter27
It did not calculate the taxes for retirement plans correctly. Some features are not easy to follow.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
State didn't work
on April 11, 2019
Posted by: Staciefburns
from Vernon, Indiana
I downloaded the Mac version and the federal downloaded fine, but the state wouldn't download and I was so close to the filing deadline that I decided to just buy it again. My credit card was charged, but it still didn't download. Indiana was the state.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Worked Great!
on April 11, 2019
Posted by: jannieann
from Illinois
Good software have been using H & R. Block software for years. This year a little different because of house sale, had to call the chat and they assisted. Over all the program is very good. I would suggest they put so the "accuracy" check finds if you missed the last update. I was in the process of e-filing when the program caught so had to do the "update".. A very straight forward program just what I want.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
poor service
on April 12, 2019
Posted by: Booboo49
from Minnesota
Service to support e-file issues either doesn't exist or if it does I couldn't find it.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Not
on April 12, 2019
Posted by: Jackneveragain
The software worked well, but try as we might we tried a epson wf-2630 printer,
And an hp 4480 and they wouldn't print. We spent several days and some money for new cartridges etc. And no print out. Then we were forced to e-file at more money and still no print out. We really had to.pay this year.
And an hp 4480 and they wouldn't print. We spent several days and some money for new cartridges etc. And no print out. Then we were forced to e-file at more money and still no print out. We really had to.pay this year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Fine
on April 12, 2019
Posted by: BGWW
from Watertown MA
Mostly fine, but I found it very hard to find where to enter my Quarterly Est. tax Payments. When I got to the State return (MA) it was even harder. (though I DID finally figure it out for both Fed. and State).
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock