Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(28,175 Reviews)
Rating breakdown 28,175 reviews
5 Stars
17,575
4 Stars
5,242
3 Stars
2,256
2 Stars
1,277
1 Star
1,825
80%of customers recommend this product.
(
9,431 out of
11,743)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Customer Rating
4
gets the job done
on February 18, 2017
Posted by: Proepro
from GA
It gets you though the taxes. The help is not as good as last year. It just takes you to the IRS website instead of actually answers questions about the form you are working on.
I had a questions about state taxes that they were able to answer over the phone. It looked simple but turned out to be complicated. So phone support it good.
I had a questions about state taxes that they were able to answer over the phone. It looked simple but turned out to be complicated. So phone support it good.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
User Friendly
on February 16, 2017
Posted by: kelly40
from Por Neches,Texas
Marital status:Married
I have been using H&R Block software for 3 years now because it makes doing my taxes simple and fast
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
NEVER DISAPPOINTS
on February 15, 2017
Posted by: OHANNAD
from BUTLER COUNTY
Marital status:Single
I HAVE BEEN USING HR BLOCK FOR 10 YEARS- IT DOESN'T DISAPPOINT
Cons: Hard to fix issues
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Good Program, Good value
on February 15, 2017
Posted by: Joe Taxpayer55
from Crestview, FL
Marital status:Married
Own small business, must file Form 1040 Schedule C, program guided me through & helped me find all eligible deductions.
Cons: Time consuming
Pros: Easy to install, Easy to fix issues, Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Disappointed once again with E file limitations
on February 14, 2017
Posted by: Jerry Thomas
from California
Marital status:Married
I had a total of 4 vehicles during the year and because of this I was unable to e file. I really like the features of this tax program but there is always some limitation that sours the experience.
Cons: Hard to fix issues
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Data Migration Still Weak
on February 13, 2017
Posted by: TedG_From_NJ
from Cliffside Park, NJ
Marital status:Married
2015 AGI did not migrate automatically; code should know about me from multiple previous returns; need to give me better guidance on deductions. Consider changing the data entry order to give more immediate gratification --- ask for estimated taxes paid first thing, then ask for income and 1099, then go into deductions. Also, previous version used to tell you what was national averages for each deduction, now it does offer that trivia. It was usefull.
Not good advice for tax deductions on repayment of student loans AFTER student dropped out of school. No clear place for legal fees related to divorce.
Would be good for advanced advice for self-employed filing schedule "C".
Not good advice for tax deductions on repayment of student loans AFTER student dropped out of school. No clear place for legal fees related to divorce.
Would be good for advanced advice for self-employed filing schedule "C".
Cons: Doesn't maximize refund
Pros: Easy to install, Easy to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
worst year ever
on February 11, 2017
Posted by: sniper
from Massachusetts
Marital status:Married
I've used H&R block for the last 10 years, this year is the worse ! i bought the sate return program, and i'm unable to print out thee return to mail it in. I've spent SO much more money this year on this program and i'm VERY unhappy with the results. Next year i plan on using someone else, NOT H&R block. very displeased.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
GREAT PRODUCT
on February 11, 2017
Posted by: Marian1941
from Big Bay Michigan
Marital status:Married
I am a prior H & R Block Tax preparer. I retired this year after 17 years with H&R. I was concerned about doing my own taxes since I have a rental business. I purchased the Premium H&R Block program and was delighted with it. It still took me awhile, but I am now prepared to purchase this program every year from now on!!
Cons: Time consuming
Pros: Easy to install, Easy to fix issues, Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock