Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3 out of 5
4.3
(28,175 Reviews)
Open Ratings Snapshot
Rating breakdown 28,175 reviews
5 Stars
17,575
4 Stars
5,242
3 Stars
2,256
2 Stars
1,277
1 Star
1,825
80%of customers recommend this product. 
(
9,431 out of 11,743
)
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Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Customer Rating
5 out of 5
5
Extremely easy to use.
on April 15, 2017
Posted by: 2024TR
from Texas, United States
Marital status:Single
First time using this program. It was simple. The old cliche' "a 12 year old can do it" is true here.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Too much reference to IRS instructions
on April 15, 2017
Posted by: Retired Bill
from Ave Maria, Florida
Marital status:Married
On some topics, the software did not provide step-by-step instructions in the interview. Instead, I was referred to the IRS instructions. These instructions are difficult to understand. I am very disappointed.
Cons: Hard to prepare
Pros: Easy to install
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great, As Always!
on April 15, 2017
Posted by: carmandann
from Fort Worth, TX, United States
Marital status:Married
4th year I've used H&R, will not go back to the other guys!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Makes a nasty job a lot easier
on April 14, 2017
Posted by: Dan 93842
from Ohio
Marital status:Married
Between my wife and I we have three businesses (all sole proprietorships). Ohio tax law keeps changing. For the Feds we have asset depreciation that runs from year to year. I have capital losses that are being parceled out over several years. This software keeps good tract of all of that.
Pros: Easy to install, Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Well-organized tax software
on April 12, 2017
Posted by: caming
from Independence, KY, United States
Marital status:Married
The program is very well organized, and I would recommend to others.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Easy to install
on April 12, 2017
Posted by: savagmf
from Huntsville AL
Terrible treatment of potential problems at end of review. Should auto route to location instead of making you find it! Terrible state tax treatment of K-1 income. Terrible tax treatment for stock sales reported on K-1 forms. On AL state asked for entry of State Drive License info 4 times. Double entry in beginning. Total reentry before e-file allowed.
Cons: Time consuming, Hard to fix issues, Hard to prepare
Pros: Easy to install
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Rejection code 32-FD-F1040-402-01
on April 12, 2017
Posted by: John_UK
from UK
I've used H&R Block tax software for 10+ years without a problem. This year, my e-file was repeatedly rejected by the IRS with a rejection code 32-FD-F1040-402-01. After looking carefully at my tax forms and reading the detailed instructions, I could not find any mistakes or errors.
Researching this rejection code, I found the same problem in the HR Block community pages where a [seemingly] unresolved technical problem wouldn't be addressed by HR Block this tax year. No response was posted by an HR Block moderator, which lead me to believe the other commentators were correct.
I've printed the returns, written a check and posted my returns from the UK -- which is the reason I value the e-file option. This year's software was not a great value for my money or my time.
Cons: Hard to fix issues
I would recommend this to a friend!
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
All around Good Program, Except;
on April 11, 2017
Posted by: CDGx
from Tulsa, OK, United States
Marital status:Married
#1 There seems to be a glitch, ie. Schedule E/Form 1040, an 'Oil & Gas lease bonus payment. The entry would not flow from Sch. E to the bottom line if entered under Royalties or Rents, we had to enter as 'other income'. #2 We could not access West Virginia as add'l. State. Turbo Tax does.???
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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