Second year in a row that there were errors that prevented acceptance that were not caught by the software. Fixing and refiling is impossible, had to pay to file and then end up mailing the return. Instruction are very unclear and hard to follow.
My third year with H&R after a few years previously with Tubro. I'm completely satisfied with this software...easy to install from the purchased CD via Amazon. I run the program on a Mac and find nothing that isn't covered including helping with a complicated Stock Sale. Plenty of online answers to questions and very through guidance as I work through the forms.
I didn't feel any need to phone H&R for help but it looks easy enough. And the program promises support if an audit is required. Also, seem less completion of State Return as well as calculating estimated payments for 2017 returns.