Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(28,175 Reviews)
Rating breakdown 28,175 reviews
5 Stars
17,575
4 Stars
5,242
3 Stars
2,256
2 Stars
1,277
1 Star
1,825
80%of customers recommend this product.
(
9,431 out of
11,743)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Customer Rating
1
BAD BAD!!!!!!!!!!!!!
on February 23, 2018
Posted by: Annie 123
Have used H &R block for years, this is the first year software didn't pull state taxes, on paperwork, showed on section, but didn't put on form,
alright sent Fed and state. Not happy!!!!! did 4 taxes wrong and only 1 correct.
will never use this again.
alright sent Fed and state. Not happy!!!!! did 4 taxes wrong and only 1 correct.
will never use this again.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Great Software
on February 22, 2018
Posted by: Elise S
from Phoenix, AZ, USA
This software gets better and better every year. It is easy to use, considering it is dealing with a very complex system!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
State e-file failed
on February 21, 2018
Posted by: Big red LA
from Baton Rouge, LA, USA
I have received a letter from the Louisiana Department of Review adjustment to the tax due based on incorrectly filed information. Now there is no one to talk to about the mess caused by this error.
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Very Efficient!
on February 19, 2018
Posted by: Tax Wildcat
from Louisiana, USA
I purchased this software, installed it the same day and completed my return in about two sessions. ...very efficient process. Great explanations and instructions!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Premium & Business should handle Trust Income
on February 19, 2018
Posted by: DJS BSLLC
Everything was good, except that when I got to entering K-1 info from a Trust, the program said I had to print off the necessary forms, figure them out on my own, and file a paper return. It is too confusing, so I have to take it to an accountant to complete.
Pros: Easy to install, Easy to import
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Navigate
on February 17, 2018
Posted by: AngelR
I have used HR Block Premium in the past years, and I find it always very easy to navigate.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Clergy Taxes BUG!!!
on February 16, 2018
Posted by: JSV1
I have used H&R Block tax software for several years and have been quite happy with it. However, this year, that is not the case. There is a BUG that affects a minister who worked at more than one church (and got a housing allowance from more than one church) during 2017. The Clergy Worksheet 1 only takes into account the housing allowance entered in the interview section (along with actual expenses + utilities as well as Fair Rental Value) of the LAST W-2 entered. This completely screws up other calculations throughout the entire tax return including an incorrect Self-Employment Tax calculation. Luckily I noticed this after printing my return and looking at the Clergy Worksheet 1. I had to spend a lot of time trying to figure out what was going on and how to make changes so that my tax return came out correctly. If I hadn't noticed the error, I would have owed the IRS over $1000.
Written by a customer while visiting HRBlock
Customer Rating
5
Great overall
on February 16, 2018
Posted by: Birdii
from New Mexico
Easy to use, Easy to buy and download. The whole experience was great.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock