Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(28,175 Reviews)
Rating breakdown 28,175 reviews
5 Stars
17,575
4 Stars
5,242
3 Stars
2,256
2 Stars
1,277
1 Star
1,825
80%of customers recommend this product.
(
9,431 out of
11,743)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Customer Rating
1
Crash
on March 11, 2018
Posted by: jp1104
very bad to say the least. It crashed even when I tried to save a file. Crash when tried to do backup.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to follow
on March 11, 2018
Posted by: Jonathan E 92
It walked me through each step and was easy to follow.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
HRB Premium
on March 9, 2018
Posted by: be44
Great software and very convenient to complete your return if you have a basic understanding of filing income taxes.
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Handles complex returns with aplomb
on March 9, 2018
Posted by: joemikeb
I have a complex return with income from a disparate variety of sources and have used HR Block Premium for several years. Not only does the interview do an excellent job of correctly identifying and sorting the different sources, it has taught me how to be more efficient in recording and organizing my data through the year which makes tax preparation faster and easier. I have progressed from filing for an extension to having my refund in hand by mid-March each year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Terrible printing
on March 5, 2018
Posted by: BSmith443
This problem happed on two different returns.
Won't print the 1040 form when asked to print the forms for filing. Keeps adding the 8938 form even though it's completely blank and I checked no foreign holdings/investments. When you write the file to a PDF, I didn't get all the files required for filing. When you write the file with worksheets you do get everything. Had to go in and manually select the forms to print to get a complete set.
Used HR Block software for years. Very disappointing this year.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Ease of use
on March 5, 2018
Posted by: Lindamac
I have used your software for years and have been very pleased. However, I have one complaint. On this years form I changed residences and moved out of state. I was able to change my street address but my state kept coming up as an error which I corrected but every time I went back to look at the form it reverted back to the wrong state. I could not permanently correct it. I hope my form is not rejected because of that.
Pros: Easy to install, Easy to prepare, Maximizes refund
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
MISSING IRS FORM 4592 AND CA 3526
on March 5, 2018
Posted by: TSAR BOMBA
DOING 2014 TAXES, THE RETURN PRINT WAS MISSING IRS FORM 4592 AND CA 3526. I HAD TO PRINT THESE SEPARATELY. IF I DID NOT NOTICE THAT THESE FORMS WOULD HAVE BEEN MISSING.
Cons: Hard to fix issues
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use, even for me
on March 4, 2018
Posted by: JohnFB
I have use the HR Block for many years and am extremely satisfied. The instructions are easy to understand and the help is wonderful. My wife has a home business and I am retired. We have a few investments but this program covers both her business needs and our investments. We will continue to use HR Block for years to come.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock