Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Customer Rating
4
Call it whatever you want.
on April 13, 2018
Posted by: Kevin74
Was not happy that there was no way to speak to someone when I was having software issues. Tried to submit amended returrn. Federal was ok, but still unable to complete State. System also was not clear on how to report vacation rental depreciation. Reimbursed business expenses reporting is also troublesome.
No recommended By paying the highest price and not able to e-file your report. Trying over and over following the program steps. Te results were the same. "Your report was not transmitted" They took the credit card payment and e-file fees!
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues, Hard to import
I've used this software for many years, after a single year with TurboTax. This is the first year that I've been disappointed in supporting information. I had to search IRS files for several clarifications which should have been available in the program.
I've used this program for awhile now, and every year I spend hours trying to print my estimated taxes. You would think this would be a simple "print estimated taxes button," but it is not, and I forget each year how I did it the last time. Here I am, just a few days prior to the due date, and searching again...
I have used Kiplinger Tax Cut/HR Block for 15 to 20 years and have always been able to e-file since that feature became available. IRS would not accept my return this year. The HR Block program did not provide any actionable information on what the errors were and how to correct.
Pros: Easy to install, Easy to prepare, Easy to import
I've used HR Block software for at least 6 years. It always changes but I thought the 2017 software worked very well. Instructions were clear and recovery from an input error was easy.