Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3 out of 5
4.3
(28,175 Reviews)
Open Ratings Snapshot
Rating breakdown 28,175 reviews
5 Stars
17,575
4 Stars
5,242
3 Stars
2,256
2 Stars
1,277
1 Star
1,825
80%of customers recommend this product. 
(
9,431 out of 11,743
)
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Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Customer Rating
1 out of 5
1
Not ready for use, requires waiting for updates...
on February 9, 2019
Posted by: Sobitthen
from Iron River, WI
Ist I had to wait for some Federal updates, then after I discovered I made an error and require a 1040X, another waiting period to file a corrected return and no clue what to do with sate requiring a copy, give them bad or amended that wasn't filed yet, A total mess...
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Covers all the needs of my tax situation
on February 9, 2019
Posted by: 75tr
from wisconsin
Federal E-file code did not work Had to pay to file federal tax return
Pros: Easy to install, Easy to prepare
Cons: Hard to fix issues
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Trusted tax software
on February 9, 2019
Posted by: Captnbill41
from North Beach, MD.
I've been using H&R Block software for the last 8 years and it is the easiest and most accurate software I've used to date. Previously used Turbo Tax but this is better.
Pros: Easy to install, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
2018 Tax Return with Schedules C & E
on February 8, 2019
Posted by: This is useless
from Puget Sound WA
With the many changes in Federal taxes for 2018, HRB did excellent updates for it.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
HORRIBLE SOFTWARE/ IS FEBRUARY AND NO NJ FORMS
on February 7, 2019
Posted by: Steph2019
from New Jersey
HORRIBLE, PLEASE DO NOT WASTE YOUR TIME AND MONEY, CUSTOMER SERVICE TOOK ME 3 DAYS OF WAITING AN AVERAGE OF 1.10 HOURS, NOBODY ANSWERED
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
EASY TO USE
on February 7, 2019
Posted by: MDHMD
from NAPA, CA
QUICK AND EASY TO FOLLOW. CLEAR PAGES WITH CLEAR LANGUAGE
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Too simplified, actually made it harder to use
on February 7, 2019
Posted by: Tess515
from MO
I know what I am doing and would like a way to just enter my documents by form number instead of going through the questionnaire. I found it more difficult to answer all of your questions than just select a form from a menu and enter the information on it. Multiple other platforms allow this function. I wont purchase this again.
Pros: Easy to install, Maximizes refund, Easy to import
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Filed In Record Time!
on February 7, 2019
Posted by: Dave Iam
from Gold Hill, NC
We have been using the HR Block Premium software for about five years now and it just gets easier every year to prepare my tax return ourselves.
We have saved thousands of dollars after firing our accountant and beginning to use HR Block instead! It gets easier every year as the previous return information is imported directly to the current filing year return.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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