Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(28,175 Reviews)
Rating breakdown 28,175 reviews
5 Stars
17,575
4 Stars
5,242
3 Stars
2,256
2 Stars
1,277
1 Star
1,825
80%of customers recommend this product.
(
9,431 out of
11,743)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Customer Rating
1
2018 Tax Software
on March 9, 2019
Posted by: Kittytaiwan
from Taiwan
I have to figure out the e-file rejection code for 10 times and found no place to talk to a customer service rep.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use!
on March 8, 2019
Posted by: Jenny48
from Wisconsin
I have been using this software for my taxes for at least 15 years. I really like it. I find it logical.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Did not perform as expected.
on March 8, 2019
Posted by: sad 20
from augusta, ga
program did not e-file the fed return atNO charge as promised.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Great features
on March 7, 2019
Posted by: Donna2018
from Holland, MI
I had entered an incorrect AGI and Both federal and State were denied. I corrected the # and the Federal was confirmed, but the State wanted me to pay a second time for submission.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use
on March 6, 2019
Posted by: R0bert
from Chardon, OH
The program is always easy to use, but they should include the E-file for the state for the price.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
I don't normally do reviews.
on March 6, 2019
Posted by: MichaelBH29D
from TX
Too many "professional" reviewers out there doing it for profit. Usually, if you hear from me it will be to fix an issue.
It Worked as advertised: the explanations were succinct, the instructions easy to follow; the procedure forced me to gather all the necessary information into a useable package to fill in the blanks. IRS taxes doable by the layman.
It Worked as advertised: the explanations were succinct, the instructions easy to follow; the procedure forced me to gather all the necessary information into a useable package to fill in the blanks. IRS taxes doable by the layman.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Had all the features I needed
on March 6, 2019
Posted by: JanNH
from NH
Worked well as usual. My only suggestion is that you allow us to bypass the deduction questions if we already know we won't be able to itemize under the new tax law. I had to go through and manually delete those questions based on last year's return. Next year if I am able to itemize, I hope I will be able to bring them up again.
Pros: Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Some Glitches
on March 4, 2019
Posted by: Pickleball
from Oregon
My sole proprietorship receives a very small royalty for published music. This year it was only $25. At one point my H&R Block software insisted I had more than a $5000 loss because of this royalty– and I did NOT enter it as a rental. Not sure how I finally fixed this problem, but it was very frustrating & time consuming. I understand taxes quite well– I was a CFP at one time. So I expect tax preparation software to be logical and clear.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock